When I buy my trdpro I remember they told whenever happens with my wheels they will replace no question ask
Now they surprise me with a 487.00 charge. Nothing wrong with yesterday personal it was when I buy the vehicle they should be more clear and honest with a customer. BTW I just buy a Toyota highlander hybrid also
1/28/2023
Edward T. VERIFIED CUSTOMER
Thorough checkup. Thanks
1/27/2023
Elizabeth M. VERIFIED CUSTOMER
????????????
1/27/2023
Hsien L. VERIFIED CUSTOMER
Gordon was very nice and helped us with everything. He was a professional and and will come back again.
1/27/2023
Kevin L. VERIFIED CUSTOMER
I came in for service because my brakes were making a specific and abnormal noise while braking. Ramon was great in listening to my concerns so I have no issue with him. My issue was that I was told that there was absolutely nothing they could do to fix the problem and that it is normal to have that abnormal squeaky noise. I have driven many cars in my lifetime and I have never had an issue like this. It is frustrating to hear that there is "nothing they can do" because the sound from the brakes have been getting progressively worse.
1/27/2023
Angelica R. VERIFIED CUSTOMER
My appointment was at 830am. I was told that I would receive my truck before 10am. I agreed to wait in the waiting lounge. Ramons service was good however, needs to keep customer update if the routine maintenance was going to take longer than expected. If it wasn't because I asked the status of my truck which was way past 10am, I am sure I would of been forgotten. My recommendation is to keep customer update if the service is going to take longer than informed.
1/27/2023
Ivan L. VERIFIED CUSTOMER
Bad service
1/27/2023
Ruben A. VERIFIED CUSTOMER
Gordon and the entire staff were great. Friendly and very helpful.
1/27/2023
Marie L. VERIFIED CUSTOMER
Gordon is very friendly
1/27/2023
Julian R. VERIFIED CUSTOMER
Everything worked out well. Everyone was friendly and helpful. Thank you
1/27/2023
Paula S. VERIFIED CUSTOMER
I am upset that you wrote i had put a double floor mat in the flor and t sounds like it was in my drivers floor. That is not the truth. I called to have them remove that. And send me a new paper with the truth
1/27/2023
Efren T. VERIFIED CUSTOMER
very good overall experience. appreciated gordon li
1/27/2023
Jeen Y. VERIFIED CUSTOMER
No survey calls, please. The only feedback I would like to share is that it is very helpful when the advisor provides a clear and thorough explanation of the recommended services for my vehicle. Based on the responses I received to my questions at the time of my visit, I was not 100% clear on why certain repairs were being recommended or exactly why they were needed at this time. Also, when booking service appointments online, it would help if we can select the advisor by name. This option was available in the past, but I do not see this option currently. Overall, I appreciate the careful, friendly service at Wondries which has kept me coming back for many years.
1/26/2023
Rodney K. VERIFIED CUSTOMER
Very friendly and cordial staff
1/26/2023
Lorraine A. VERIFIED CUSTOMER
Great service.thank you
1/26/2023
Jason M. VERIFIED CUSTOMER
Di Wu provided amazing service. Couldn’t have asked for more. Thank you.
1/26/2023
Antonio D. VERIFIED CUSTOMER
No comment. Thank you.
1/26/2023
Kristin K. VERIFIED CUSTOMER
Isabel Flores was a pleasure to work with.
1/25/2023
Brian T. VERIFIED CUSTOMER
Good and fast service
1/25/2023
Felipe F. VERIFIED CUSTOMER
Quede totalmente satisfecho con Ramón Elias. Tiene excelente forma con el cliente. Hace su trabajo muy bien.Por eso siempre procuramos nos atienda el . Gracias.