Service was outstanding beginning before I stepped out of my car through completing payment of my invoice. I was kept informed, and provided best options for service planning while being mindful of costs; e.g., offering general service package, which included and exceeded any of my stated concerns to be checked and beyond. Thank you! We’ll done!
1/4/2023
Patricia H. VERIFIED CUSTOMER
Jason was great!!! Smart young man! Thank you
1/4/2023
Nino Y. VERIFIED CUSTOMER
I was really satisfied with the service and the clear understanding of what’s wrong with my vehicle. Todd did an amazing job. I wouldn’t mind going back for more service in the future. Thank you!
1/3/2023
Annie T. VERIFIED CUSTOMER
Was glad to received a follow up message answering all of my questions and concerns when I dropped my car off.
1/3/2023
Michael F. VERIFIED CUSTOMER
I brought in both of my Toyotas today and Mr. Samson was there to assist me for the maintenance services on both vehicles. The Prius was fine, however, Nelson advised me that the Landcruiser needs some work. He gave me the problem and the cost for the services. Nelson was honest and straightforward with me. I appreciate his integrity on the situation.
Thank you Mr. Samson.
Kindest Regards,
Michael T. Fox
The person that assisted me when I got there was very good about my concerns of my car I’m grateful that he was able to get my car looked at and fix it
1/3/2023
Rudy V. VERIFIED CUSTOMER
Good service tx
1/3/2023
Georgy N. VERIFIED CUSTOMER
All was get great services at Alhambra Toyota.
1/2/2023
Igor K. VERIFIED CUSTOMER
Mr. Wu is an excellent representative of this service department specifically and the Toyota brand in general. Professionals like this is what keeps me coming back and why our next family vehicle is likely to be another Toyota. Simply delightful. Thank you for keeping my family safe by doing service request on extremely short notice, on New Years Eve no less! Happy 2023, Team!
1/2/2023
Dinghwa L. VERIFIED CUSTOMER
Good
1/1/2023
Fredrico C. VERIFIED CUSTOMER
No coments thanks
1/1/2023
Chris T. VERIFIED CUSTOMER
Todd is the best! Top notch customer service every time
1/1/2023
Veronica Gomez. VERIFIED CUSTOMER
Zuly was very professional and kind.
1/1/2023
Valarie G. VERIFIED CUSTOMER
Ramon was very professional. Gave me a time when my vehicle would be ready, offered much needed windshield wipers and his customer service was above and beyond when he called to say my vehicle was ready 10 minutes before the time he had given when I dropped off my vehicle.
Excellent service, Ramon.
1/1/2023
Andrea P. VERIFIED CUSTOMER
Mr. David Jackson is fantastic and is the reason we continue to take our 2003 4Runner to Wondries Toyota. He is always available to answer our questions and is probably the reason the 4Runner is still in excellent condition.
12/31/2022
Sister P. VERIFIED CUSTOMER
Gordon was helpful and seemed to understand my specific concerns regarding the car. I appreciated the attention given and the repair completed so quickly.
12/31/2022
Nelly A. VERIFIED CUSTOMER
Miss communication between service advisor and technician in regards to issues with my car. Was never told about a potential issue regarding one of my car rims. Warranty did not cover the damage to my vehicle. I feel like it was a bad idea to purchase a used vehicle from you guys. I have only had this vehicle for the one year and within this year several issues that have come up with car. I will never buy any vehicle from you guys or recommend your dealer to anyone. None of my concerns were dealt with the outcome I assume would.
12/31/2022
Vivian J. VERIFIED CUSTOMER
Great service! But please stop calling/texting me to confirm my service appointment—it’s excessive. I got multiple emails, text messages, and a call about it.
12/31/2022
Jobel G. VERIFIED CUSTOMER
Waiting time was too long for an oil change. No point of schedule an appointment.