My customer service experience was top notch and Todd was very engaging and informative throughout the entire service duration.
10/22/2022
Rosa A. VERIFIED CUSTOMER
Excellent customer service. Nelson kept me posted throughout the repair process.
10/22/2022
Anh Vuong. VERIFIED CUSTOMER
Someone broke my bottle water &handle and the top was dirty. Service was ok.
10/22/2022
Daniel K. VERIFIED CUSTOMER
Todd is the best!!!
10/22/2022
Orlando S. VERIFIED CUSTOMER
Nelson always provides me with up to date information and prices that needs to be done to my vehicles. Very good customer service.
10/22/2022
Youssef C. VERIFIED CUSTOMER
Very friendly staff and serviced my car in a timely manner.
10/21/2022
Trinidad R. VERIFIED CUSTOMER
I didn’t have to wait too long. He was done before the end of the maximum waiting period.
10/21/2022
Nicole M. VERIFIED CUSTOMER
Scheduled an appointment and it took 5.5 hours for an oil change, break fluid change, tire rotation, and replacing tire sensors. Advisor originally said the car would be done in about 3 hours.
10/21/2022
Emmanuel M. VERIFIED CUSTOMER
Todd is the man! He’s always been friendly, straight to the point and very knowledgeable. Give that man a raise and/or bonus!
10/21/2022
Miguel R. VERIFIED CUSTOMER
Di Wu ROCKS!
10/21/2022
Franco H. VERIFIED CUSTOMER
Great Service. Thank you
10/21/2022
Carol C. VERIFIED CUSTOMER
Nelson has given great service for so many years—he is aware of what is going on with your car while it is being serviced and keeps you informed on the status of the service being provided. You are lucky to have him on staff—he is a top notch representative of your dealership.
10/21/2022
Paula F. VERIFIED CUSTOMER
Emilio was excellent!! After telling him I came straight from work to get my car serviced and was tired he estimated wait 2 hrs and even though I was unhappy about it I waited. After 1 hr he came over and personally let me know my car was ready and the many years I’ve been a customer to Wondries Alhambra this was the first time my agent came over and personally let me know my car was ready!?????????? I greatly appreciate that personal touch of great customer service! Thank you Emilio!! Next visit I will make sure and request him to help me with my car service! Thank you
Paula F
10/21/2022
Christina M. VERIFIED CUSTOMER
Nelson, did a great job accommodating me with my car service and making sure everything was fine with car.
10/20/2022
Maureen A. VERIFIED CUSTOMER
I was told I needed a cabin filter and some work on injectors. The filter suggestion showed up on my paperwork, but theinjector suggestion did not. Injectors are supposed to be good for 50 to 100,000 miles. My car has 38,000. Thought that was a bit strange.
10/20/2022
Luis C. VERIFIED CUSTOMER
Surprised it was done on time
10/20/2022
John V. VERIFIED CUSTOMER
Excellent job at Wondries Toyota in Alhambra. Thank you.