Isaac was great. Friendly and attentive. A pleasure to work with.
11/1/2024
Natalie C. VERIFIED CUSTOMER
Excellent Service
10/31/2024
Yi Z. VERIFIED CUSTOMER
Excellent experience!
10/31/2024
Sadako T. VERIFIED CUSTOMER
Ok
10/31/2024
Charles Nicolet. VERIFIED CUSTOMER
Not sure why I had to re enter my phone number and address when I arrived since I’m already in the system
10/31/2024
Li X. VERIFIED CUSTOMER
Li X
10/31/2024
Van L. VERIFIED CUSTOMER
Todd Tamaki is very professional when it comes to providing services to his customers. We’ve been coming to Todd for years and always happy with the services he provides and the warm welcome from Todd and his team.
10/31/2024
Xiao Hui. VERIFIED CUSTOMER
No,thanks.
10/31/2024
Mila A. VERIFIED CUSTOMER
STisfied
10/31/2024
Curtis O. VERIFIED CUSTOMER
Kanika was so helpful during my visit and I was glad to have as my go to person today.
10/31/2024
Gustavo R. VERIFIED CUSTOMER
I’m happy
10/31/2024
Francisco Perezsandi. VERIFIED CUSTOMER
Thank you once again for the great service and team members that work at Wondrie Toyota of Alhambra
10/30/2024
Billy A. VERIFIED CUSTOMER
It was my first time getting a service at a Toyota dealership and Jason was very helpful and thorough. I really appreciate that there was a text tellingme when my vehicle was ready.
10/30/2024
Richard A. VERIFIED CUSTOMER
Todd is an excellent service advisor
10/30/2024
Christine W. VERIFIED CUSTOMER
Very helpful and honest
10/30/2024
Wei Z. VERIFIED CUSTOMER
As a loyal customer of Wondries Toyota for over six years, I went in today to replace my car battery. Just before paying, Mr. Li mentioned the warranty terms for the new battery. I suddenly remembered that I had also replaced my battery here 5 years ago, so I should still be eligible for the warranty benefits. However, when I asked him if I could take advantage of the warranty, he seemed hesitant, as if he felt he had almost already finished my case. Although he checked for me, he didn't tell me how much I would save; he just said it would not be much. At the time, I thought if the savings were minimal, then it was fine. So I said 'ok, if it won't help much, then forget about that’. But after I got home and did some calculations, I realized I could have saved about $45. In current high inflation environment, that’s not exactly ‘not much’; in fact, it’s quite a bit for me. Therefore, I believe that as a customer service representative, he should clearly inform customers about the amount they could save through the warranty, rather than using vague phrases like “not much.” As a result, I am not very satisfied with this experience.
10/30/2024
Ruben M. VERIFIED CUSTOMER
1
10/30/2024
Michelle L. VERIFIED CUSTOMER
Angelo is awesome very polite and courteous. Explains everything my car needs and explains everything they did to my car.