Wondries Toyota Auto Repair Service

Thank you for supporting!

For starters how about treating the women who booked an appointment and said exactly why they were there with some respect and hold off on the "man splaining". I literally spoke to multiple people explaining to me exactly what I was doing only for them to explain to me exactly what I already said back to me?? How is it I had to talk to about 5 people to get an actual answer, no apology until the end and God forbid a simple "our mistake", "my bad". Egos so big in all the men none of them were able to admit they were wrong about the information they were giving me trying to over charge me and explain to ME the part that I ordered all about it?? It was frustrating and this kind of stuff never happens to my husband. Misogyny and micro aggression at car dealer ships is so common against women but God today was just a reminder and a slap in the face. On top of this, get your prices in order, how are we getting quoted one thing on the phone and then upon arrival - 1. They have no idea their pricing 2. Not know the part that I order/talking about, the information is in the computer just pull it up?? 3. Explaining a part that I purposely did not order to me only to tell me what I ALREADY SAID?? The men here need some new training because what a ridiculous day it was.

So far I am pleased with the functioning of the car since its service; however, I felt that the servicing performed was not adequately explained. The estimated service was ~$299 but the final bill was over $700. I needed my car but I would like to have had the cost better explained.

The service was done in a timely fashion

Dismal customer service, poor acknowledgment, no interest in my concerns. Too easy going. Lack luster

She was great and friendly

I’d like to say that Kanika Khiev was really polite and informative. She was patient and kind which is really rare now a days. I’ve been coming to this location for a while now, maybe 3 years or so and I’ve never had someone kind and well informed person like her help me out. I actually felt welcomed and not pressured to spend more money. I’d like to say thank you to her and hope she gets recognized for that. Thank you once again.

Job well done.

Kanika did an amazing service. She called me that the RAV4 was ready to be p Lexi p

I'm glad my car was in good hands with Emilio. Thank you.

Jason was very helpful throughout the whole process of servicing my Toyota truck

Good service

Very good service as usual.

Thank you ????

Muchas grasias es muy amable me gusta el trato que nos da cada vez que vamos muchas grasias

keep up the good work

Jason used my fifth and final service from my old Toyota Care Plan, and told me that I have three new ones already paid for in my renewed Toyota Care Plan. I appreciate his helpfulness.

Todd Tamaki is awesome!

Excellent service and professional

I’m happy and satisfied with the assistance of Nelson Samson. He’s very helpful and very passionate. Thank you for having a great personnel you had. He’s a good asset to your company. Well done and deserved to be recognized.