Good morning, it was July 3rd got there early for my 3 appointment. As I waited for my car, at 430 I noticed it seemed you were closing for the holiday. I went to the service Area and my service person had left for vacation. I asked people about my car and they started to search for the paperwork. They finally found it on the guys chair they double check to make sure the oil was changed. Luckily the manager that was there that day came over and apologized and gave me my oil change for free so that was nice and I always come to you guys for my oil change so maybe next time when it’s a holiday the guy that’s leaving on vacation make sure that his customers are all set or give it to another service technician to close out. Thanks again for everything.
7/6/2024
Jennifer O. VERIFIED CUSTOMER
Discovered the technician neglected to put the oil cap back on after the oil change.
7/5/2024
Jessica C. VERIFIED CUSTOMER
I worked with a young lady who was super helpful and knowledgeable. Great experience
7/5/2024
Sophia W. VERIFIED CUSTOMER
Thanks
7/3/2024
Jose R. VERIFIED CUSTOMER
Never got a copy or anything about the diagnostic test on my vehicle
6/29/2024
Susan C. VERIFIED CUSTOMER
The service was outstanding. Thank you
6/27/2024
Brian M. VERIFIED CUSTOMER
Joe and the whole team are exceptional! Whenever we need service or repairs they do a great job communicating and when we’ve had unexpected issues with our car, they have fit us in. 6 stars out of 5.
6/26/2024
Theodore B. VERIFIED CUSTOMER
My service, as it has always been in my 20 years at Schaller Acura, was excellent.
6/25/2024
Anthony D. VERIFIED CUSTOMER
Brian and his team at Schaller were excellent. He was very knowledgeable and polite. He kept me updated regularly and repairs were completed in a timely fashion.
6/21/2024
Robert I. VERIFIED CUSTOMER
Great job as usual
6/20/2024
Carole C. VERIFIED CUSTOMER
As always,Joe was wonderful to deal with.
6/19/2024
David C. VERIFIED CUSTOMER
All went well
6/18/2024
Michael R. VERIFIED CUSTOMER
Joe was great!
6/17/2024
Fyahside Llc. VERIFIED CUSTOMER
I was told to come in 30 mins to pick up my car that it was being washed and vacuumed. When I got there it was not and there was what looked like grease all over my door and my center counsel. My entire car is tan inside. When I drove back to Acura the guy at the service area was extremely nice to take care of it right away. But I’m still not pleased on how they left my car in the first place.
6/16/2024
Craig C. VERIFIED CUSTOMER
We have been buying and servicing our cars for20 years and the service dept is 5??????????!!!
We won’t go anywhere else.
6/16/2024
Daniel M. VERIFIED CUSTOMER
Very friendly and attentive, made it real easy, well recommended
6/16/2024
Ricky S. VERIFIED CUSTOMER
Thanks again for the great service you guys always provide.
6/15/2024
Joanne P. VERIFIED CUSTOMER
Was happy Jason **** was able to squeeze in service since my car was having trouble starting. He personally diagnosed the issue. I had called the previous day and was told by someone else that I couldn't get an appointment for over a week. So I contacted Jason
6/14/2024
Anthony V. VERIFIED CUSTOMER
Everything was excellent as always.
6/13/2024
Tim K. VERIFIED CUSTOMER
Joe was outstanding and a pleasure to work with. He is an asset to your business. He made sure that Schaller exceeded my expectations. Thank you. We will come back based on this experience