Employee forgot to give me estimate for the services for the things to be serviced. Overall customer service was excellent as always.
4/24/2024
Leslie C. VERIFIED CUSTOMER
I feel my tank should be filled up or at least match what gas amount was in the tank -seeing driving from mass to CT.
4/23/2024
Stephen C. VERIFIED CUSTOMER
Thank you!
4/22/2024
Sara Y. VERIFIED CUSTOMER
This was the poorest service I encountered in many years.
1. Oil change light was not reset
2. Tire pressure ranged from 30 (front passenger) to 36 fring driver.
3. Interior was dirtier when dropped off. I am meticulous about cleanliness. Driver front was returned with a muddy floor mat.
4. If the car was washed, it was a poor wash. Again, it looked worse than before service.
My experience makes me wonder about the comments about tire rotation and battery. We’re both of these actually checked? Or just said good. My last service indicated I needed the tires rotated and battery issues, now they are fine?
I am disappointed with today’s service and have always been happy with my service.
Sara Y
4/22/2024
Lamonta O. VERIFIED CUSTOMER
Good
4/21/2024
Kelly T. VERIFIED CUSTOMER
The paint on the top of my 2016 MDX is peeling, which is a known issue, but is no longer ‘under warranty’, which is ridiculous! We have a 2006 MDX with no paint issues at all. Please let me know how to escalate this to get this fixed.
4/20/2024
Desbert C. VERIFIED CUSTOMER
Brian was very helpful and has outstanding customer service thank you
4/20/2024
Shayla C. VERIFIED CUSTOMER
I like the prompt service and the way everything is explained to you! They took the time to wash the car and I know that’s part of the servicesbut they even took the front mats out to clean them! I really appreciated that extra service
Shayla
4/19/2024
Gerri V. VERIFIED CUSTOMER
Your Schaller Acura Team in Manchester is terrific ! Today I had the pleasure of meeting and working with Athanasios Zervantaridis. He was excellent! Athanasios was very professional, Courteous and helpful And an excellent addition to your outstanding team. Thank you so much. Geri Vernola
4/18/2024
Scott C. VERIFIED CUSTOMER
Great
4/18/2024
Ebony C. VERIFIED CUSTOMER
Jo was excellent!!! Communication was great made let me know what was going on and was very kind and patient!!!! I wish I can leave a tip!!! Thanks for the great service keep up the amazing work you do!!!
4/17/2024
Calvin C. VERIFIED CUSTOMER
He was very helpful and kept checking in with me and made sure I was aware of anything going on with my car. Great Service
4/17/2024
Wayne V. VERIFIED CUSTOMER
Excellent Service, provided a loaner and quite happy with the cost. Look forward to checking your next generation MDX.
4/16/2024
Deleris R. VERIFIED CUSTOMER
Always great service
4/16/2024
Joamel M. VERIFIED CUSTOMER
Jason was so professional and I felt like a valuable customer. His customer service was impeccable.
4/16/2024
Carl D. VERIFIED CUSTOMER
Joe always does an excellent job going reviewing the service received and providing timely updates.
4/11/2024
Gloria B. VERIFIED CUSTOMER
Very good service and very helpful with questions about my car
4/11/2024
Michelle B. VERIFIED CUSTOMER
Jason I was very considerate of my time. I always have always had great service.
4/11/2024
Jacqueline L. VERIFIED CUSTOMER
I had excellent service experience. I have no complaints.