Brian us always great and explains everything well
12/14/2023
Robert D. VERIFIED CUSTOMER
I was kept waiting for 90 minutes for a simple oil change, air pressure adjustment, and complimentary car wash. After 90 minutes, Keshanna apologized for the wait and that my car had not been washed. She offered me a coupon for a car wash. I said I preferred to wait another 30 minutes while Schaller service completed the washing and vacuuming. So after 2 hours, my car was ready. However, when I checked the air pressure, it was incorrect and needed to be adjusted. Keshanna apologized again and adjusted the tire pressure correctly.
12/14/2023
Kieu Nhi. VERIFIED CUSTOMER
My appointment was at 7:30 am for a software update. I was told it will take 30-40 minutes so I opted to wait. No body work on my car until like 9am. It was finished at 10:10. Why gave me the first appointment of the day and made me wait 2.5 -3 hrs. I could’ve been picked up and or run errands. Highly disappointed.
12/14/2023
Rebecca M. VERIFIED CUSTOMER
Very helpful and personable.
12/14/2023
Zachary B. VERIFIED CUSTOMER
Brian is awesome. Very personable and informative.
12/14/2023
David B. VERIFIED CUSTOMER
Love Brian
12/14/2023
Ronald R. VERIFIED CUSTOMER
I have been dealing with Brian for years and he's the best. Always professional and pleasant.
12/13/2023
Charles W. VERIFIED CUSTOMER
Always honest and thorough
12/13/2023
Joan O. VERIFIED CUSTOMER
She is a delight and is knowledgeable as well as possessing good interpersonal skills.
12/13/2023
Stefanie K. VERIFIED CUSTOMER
She’s super nice. Always a pleasant experience!
12/13/2023
Eliza S. VERIFIED CUSTOMER
Brian was wonderful! Thank you for awesome customer service.
12/12/2023
Christine H. VERIFIED CUSTOMER
Joe had great customer service. He explain everything and was very nice to deal with. Thank you!
The women taking payment that day could take a few lessons from him.
Service was great and quick.Thank you!
12/12/2023
David D. VERIFIED CUSTOMER
Joe provided great communication while my vehicle was in for some service. Great job by the whole team !!! Thank you so much.
Dave DeTuccio Jr
12/12/2023
Lindsay D. VERIFIED CUSTOMER
Joe is always pleasant to work with when my vehicle is in for service. Always kind and answers any and all questions I ever have.
12/12/2023
Julie S. VERIFIED CUSTOMER
Keshanna was kind,considerate, knowledgeable and effective. And on top of her friendly and professional demeanor she even had a sense of humor. Take care of employees that can grow your business such as Keshanna!
12/12/2023
Jermaine W. VERIFIED CUSTOMER
Great customer service skills. Good fit for the auto group
12/12/2023
Margaret G. VERIFIED CUSTOMER
You have an amazing group. I started w Terry who was pleasant and professional and ended my service w Keshanna who was pleasant and a pleasure to deal with. Thank you for the professional service I received and will call for my next service. Happy Holidays to you all.
12/12/2023
Kara G. VERIFIED CUSTOMER
Keshanna and the entire staff were incredible! They were very efficient and knowledgable! Their service and professionalism was excellent and much much appreciated!
12/12/2023
Fritz A. VERIFIED CUSTOMER
Very professional
12/12/2023
Emerson W. VERIFIED CUSTOMER
Joe took care in addressing my concerns even before I knew I had some!