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Real Reviews from VERIFIED CUSTOMERS
Pamela M. VERIFIED CUSTOMER
I always love the 100% excellent service experience with Joe De La Cruz. He's the best and I always thank him for his help and kindness.
12/10/2023
Manuel B. VERIFIED CUSTOMER
Nice job. Thanks.
12/10/2023
Miguel N. VERIFIED CUSTOMER
It wasn't really your service department, it was the body shop I had a slight issue with. Hopefully the service department helped with reiterating the issues with vehicle.
12/9/2023
Michael R. VERIFIED CUSTOMER
Professional and excellent customer service
12/8/2023
Anatolie C. VERIFIED CUSTOMER
Fantastic service!
12/8/2023
Deborah M. VERIFIED CUSTOMER
Thanks Joe! Always a great experience.
12/8/2023
Gerald G. VERIFIED CUSTOMER
Exceptional service all around - including the nice loaner I was given to use - was warmed up and ready - 5 stars - Brian is a true professional - can’t say enough about his high standards and our complete satisfaction each time. Also the feeling of knowing it will be done right - is a true sense of security as I travel long distances every day. Thank you for all your top notch service. On my 7th Acura and can’t wait for the next one. Sincerely, Whitney Whitaker
12/7/2023
Ansely D. VERIFIED CUSTOMER
Great service, just wish there were loaners available to borrow during the time vehicle was being looked at.
12/6/2023
Jon U. VERIFIED CUSTOMER
Joe is awesome. Schaller service is the best! Been a customer since 1999 and always come back because of the people! Top shelf
12/6/2023
Donald H. VERIFIED CUSTOMER
Service was excellent! My only constructive criticism is regarding the location of he key dropbox. I had to get one of the salesmen (Mike) to tell me where it was. Seems like somewhere near the Service Reception garage door would work better. Better illuminated area also.
12/6/2023
Candi H. VERIFIED CUSTOMER
First time working with Keshanna. She was patient and customer service was excellent!
12/6/2023
Lucinda M. VERIFIED CUSTOMER
Excellent customer service!
12/5/2023
Rich W. VERIFIED CUSTOMER
I immediately was greeted upon my arrival and offered a cup of coffee while I was signing in. Jason was extremely courteous. He was able to answer all my questions and kept me abreast on the progress of my vehicle. We’ll be seeing again but for my wallets sake hopefully not too soon.
12/5/2023
Barbara D. VERIFIED CUSTOMER
Jason was very pleasant and greeted me with a smile and warm welcome. He explained to me what was going to take place. At the end of the service due to there not being a person to wash my car,I received a voucher to be used at any time.
12/5/2023
Deborah G. VERIFIED CUSTOMER
Very prompt and answered all my questions. Great service! Would highly recommend.
12/4/2023
Steven C. VERIFIED CUSTOMER
Wish Acura would offer RDX hybrid
12/4/2023
Paul N. VERIFIED CUSTOMER
Joe helped make a less than ideal situation as painless as possible. I was particular impressed with the contact that was maintained from his end. I’ve been driving for 40+ years and am used to having to chase dealerships to get updates. We purchased two new vehicles from Schaller in August. Unfortunately we had a few new car bugs to work out. That said, the entire staff has treated us like family. We’re first time Schaller customers and can’t speak highly enough about the customer care you’ve all exhibited. Thank you! Paul and Laurie Niemiec
12/3/2023
Larry B. VERIFIED CUSTOMER
Brain is and always has been amazing!
12/3/2023
Judith T. VERIFIED CUSTOMER
Brian is so responsive each & every time we reach out to him. One of the reasons we remain loyal to Schaller Acura. Thank you for taking care of our repair needs today.
12/3/2023
Raymond C. VERIFIED CUSTOMER
Excellent service! Thank you.
12/2/2023