Joe was great, as always. Explains need for necessary services in understandable manner. He swapped out original loaner car for a more comfortable, age-appropriate ride, which I appreciated! Thank you.
11/17/2023
Christian M. VERIFIED CUSTOMER
Great Experience! Joe was great!
11/17/2023
Janice S. VERIFIED CUSTOMER
Always receive great service from Joe. He
is very professional & knowledgeable.
We have always received excellent & honest
treatment at the Manchester Schaller Acura, that is why
we continue to travel 3 hours from MA. to
have our cars serviced there.
11/17/2023
Maxim F. VERIFIED CUSTOMER
Joe is one of the best service advisors I’d deal with!
11/17/2023
David S. VERIFIED CUSTOMER
Joe was a pleasure to work with
11/17/2023
Cathy S. VERIFIED CUSTOMER
Thanks for a great professional job!!
11/17/2023
Lisa T. VERIFIED CUSTOMER
Joe was great. I went in for an oil change and needed to change all four of my tires before I was ready. He made a frustrating situation very seamless and was very helpful in allowing me to split my payment into 2
11/17/2023
Scott E. VERIFIED CUSTOMER
The service team always does a great job. Joe is great to work with, and he made sure my MDX got repaired as requested. I’m very happy the noise problem got resolved.
Thanks again!!
11/16/2023
Govind V. VERIFIED CUSTOMER
Excellent job!
11/16/2023
Chris W. VERIFIED CUSTOMER
This is a comment for Jason, one of the other service guys (who has always been great!). I asked him about why the passenger window on my MDX stopped working for the driver door control (and still worked from the passenger side control). He said it would be $168 to diagnose, and that, if it's a broken harness in the door, it would be around $400 total to fix it. So, I Googled it. In under 15 seconds, I found the solution: Make the passenger window go up and down 4 times, turn the ignition off and back on, and that would fix the problem. So I tried it, and it immediately fixed the issue. So, rather than me spending $168 at a minimum to diagnose this, I found the solution and implemented it in around 60 seconds total. Why would a service person not know about this solution??? I would expect that a service person would have tried this 60-second solution. Jason may have not known about this solution which makes me think there is a lack of training on Acura's part.
11/16/2023
Gail B. VERIFIED CUSTOMER
Very happy with the service I received today! Joe was pleasant to talk with and gave great customer service!!!!
11/16/2023
Robert D. VERIFIED CUSTOMER
Jason was terrific. He explained all
My options in detail. The price was fair and they delivered my vehicle when promised.
I’ve dealt with Jason before and he is always straightforward and honest.
11/16/2023
Jessica S. VERIFIED CUSTOMER
Every time I come in, I ask that the technician not drag their feet across the door threshold. Every time my car is ready, the first thing I have to do is clean the threshold. It’s not just dirt anymore. It is permanently scuffed. I started coming to this dealership (with my first purchase) in 1987. Overall, the experience with service has been very good.
11/16/2023
New England. VERIFIED CUSTOMER
Joe was great. Appreciate the great service.
11/16/2023
Thomas D. VERIFIED CUSTOMER
Brian was his usual. Very good
11/15/2023
Cynthia S. VERIFIED CUSTOMER
Have serviced all our cars there and Brian has always been our go to person . Very friendly, knowledgeable, and always able to answer any of our questions.
11/15/2023
Kristen M. VERIFIED CUSTOMER
Happy with the service - car looks better than when I brought it in too
11/15/2023
Przemyslaw J. VERIFIED CUSTOMER
Excellent service as always.
11/15/2023
Melissa W. VERIFIED CUSTOMER
He did a great job kept in touch throughout the whole process
11/15/2023
Harriet H. VERIFIED CUSTOMER
I trust you guys completely and have for many years!