I would have liked to have spoken directly with Gary about what they did and found. I had to call him myself, we played phone tag, and he had plenty of time to call me back and did not. As I told the other service consultant when I picked up my vehicle, if I have any problems again, I will be claiming lemon law on it. Absolutely unacceptable that a brand new car won’t start several times.
8/25/2023
Samantha Q. VERIFIED CUSTOMER
Brian Coughlin is a great ambassador for Acura as a brand and for your dealership. Brian should be recognized financially and publicly for the above and beyond work he provides every time we are at the dealership. Thank you!
8/25/2023
Nancy C. VERIFIED CUSTOMER
Joe is great! He always remembers me when I bring my car for service. He keeps informed on the progress of service and my car is always ready on time and is super clean!
8/25/2023
Simyrna M. VERIFIED CUSTOMER
Great
8/25/2023
Charlene (Cynthia. VERIFIED CUSTOMER
Mr. song was so friendly and helpful, and also gave me a free voucher for a car wash as he explained that they didn’t have their car washer on hand at that time of the day very pleased
8/25/2023
Louis D. VERIFIED CUSTOMER
Jason did a great job, he got my fog light fixed for a reasonable price and took care of oil change and car wash. Very happy with everything!
8/25/2023
Karen C. VERIFIED CUSTOMER
Yes I’m pleased with Jason assistance today
8/25/2023
Michelle B. VERIFIED CUSTOMER
I am always taken care of when I go to Schaller Acura. Everyone is so nice, professional and prompt with service. I wouldn't go anywhere else
8/24/2023
Jeannette F. VERIFIED CUSTOMER
Joe was the utmost honest, compassionate, understanding, and flexible. He took our concerns into account and accommodate our needs.
Thanks Joe!
8/23/2023
Michele O. VERIFIED CUSTOMER
A total professional. He gave me an accurate quote. He kept me updated on the progress of the repair. A great experience.
8/23/2023
Jeffrey L. VERIFIED CUSTOMER
Joe took the time to provide continuous updates, ensuring we understood the status of our vehicle. He was friendly, professional and courteous. Even though this was a stressful service as we just purchased the brand new car a few days prior, Joe’s confidence and communication provided stability we needed.
I want to thank him very much for his assistance during this time.
8/23/2023
James F. VERIFIED CUSTOMER
Very respectful and professional. Amazing customer service.
8/22/2023
Jonathan J. VERIFIED CUSTOMER
Gary is tremendous and treats me like the most important person in the world when I walk in the room. Polite and courteous would be an understatement.
8/22/2023
Lori O. VERIFIED CUSTOMER
It was great to find a service department that was willing to help me, I really liked Jason as well. He listened to what I had to say, and cared about my car.
Thank you!
Lori O
8/22/2023
Michael S. VERIFIED CUSTOMER
Brian always does an excellent job.
8/22/2023
Betsy D. VERIFIED CUSTOMER
The best service tech Acura ever had!
8/22/2023
Jerry M. VERIFIED CUSTOMER
Thanks for being generous and your service is very good
8/22/2023
Sachin G. VERIFIED CUSTOMER
Jason was great and service done was really nice.. Its just issue with wash and vaccum.. car still had spots/dirt on the windshield and only front seats and passenger side rear seat was vaccumed, the rear seat behind the driver side, third row and trunk were left as is.. Although wash and vaccum are complimentary but they were not up to the mark this time.
8/21/2023
Ellen M. VERIFIED CUSTOMER
Friendly and accommodating answered all of my questions.