Unable to find a sheet on maintenance time/mileage schedule, she said she would both email and mail me the info. I appreciate that. Planning when to have regular service done beyond an oil change is not what I am aware of.
3/7/2023
Robert F. VERIFIED CUSTOMER
Everything was done great
Thanks
3/7/2023
Sells Living. VERIFIED CUSTOMER
They enjoyed the “magic”.
3/7/2023
Jesse T. VERIFIED CUSTOMER
I was told they didn’t rotate my tires due to my front being so low and the best being on the back. But u always want ur best tires on the front? So didn’t understand that. Plus when I had a tire guy look. It’s obvious I need an alignment bc of the wear on my front left and not my front right, yet I was never told that?? And the price has gone up for oil change. No documentation about my tires and how they rank them, like usual.
3/7/2023
Andrew G. VERIFIED CUSTOMER
Ok
3/6/2023
Susan B. VERIFIED CUSTOMER
Lovely and helpful folks work for you. Happy to have you as my local dealer.. thank you!
3/5/2023
Danni W. VERIFIED CUSTOMER
I made an appointment to have my headlight bulb replaced
Took off work, losing 2 hours of overtime, spent an hour waiting for my car, for them to tell me that they had to order the bulb. Why would
You not order the bulb when I made the appointment 5 days in advance? Very frustrated this time.
3/5/2023
DAYLON J. VERIFIED CUSTOMER
I appreciate your service greatly I have been to other dealerships service departments and have never been treated as highly as well as the speed of the process great quality.
3/4/2023
Shawn G. VERIFIED CUSTOMER
2 very important receipts that were in the passenger seat of my truck were crumpled up and put in my glove box. I was supposed to turn those on to my vet. I'm puzzled as to why someone would do this, especially since it was in the passenger seat. Also, my tire pressure was dropped in all 4 tires. I prefer the pressure be in the 45-47psi range (well within manufacturer specs) that's why I had all 4 tires set that way. I can see adding air if the psi is low, but why lower the pressure if it is in an acceptable range?
3/4/2023
Roger D. VERIFIED CUSTOMER
I was told the oil/filters maintenance and tire rotation on my Lexus would take just alittle over one hour. I was there for over two and half hours. Luckily I hadn’t scheduled any other appointments.
3/3/2023
Alex T. VERIFIED CUSTOMER
Repairs aren't complete so this approval is for how the service desk employees have excelled in their service.
3/3/2023
David F. VERIFIED CUSTOMER
I traded in my 2021 hybrid Camry today for a Tesla Y. I really like the Toyota service and we'll miss you guys. I might be back in a few years if Toyota gets some electric cars on the road.
3/3/2023
Alison R. VERIFIED CUSTOMER
Dalen was very nice and professional! He made the service experience easy!
3/2/2023
Shellie C. VERIFIED CUSTOMER
Ashley is a precious young lady!!! with everything today. I’m so glad I got to meet her. Thank you all for helping me.
3/2/2023
Eddy M. VERIFIED CUSTOMER
Superb!!!
3/2/2023
Joel E. VERIFIED CUSTOMER
Very nice and efficient
3/1/2023
Lynda K. VERIFIED CUSTOMER
Great experience! Thnx
3/1/2023
Lyndell D. VERIFIED CUSTOMER
Very well trained mechanic group, very courteous service group
3/1/2023
Steve K. VERIFIED CUSTOMER
Very friendly, helpful service reps. I like them. Work was done well and on time.
3/1/2023
Rosa N. VERIFIED CUSTOMER
Ashley was courteous and very informative with any questions that I asked. Thank you for a pleasant experience.