Coad Toyota Paducah Auto Repair Service

Very friendly and kept me informed

I was disappointed with a number of things. First it took 2 hours to have my oil changed and tires rotated and I am wondering if everything was actually done. In the past I have been charged for 6 quarts of oil and this time you only used 5. Why only 5? Was the filter not changed therefore it took a quart less? Also in the beginning when I first started having my truck serviced there you used a synthetic oil and now the manifest does not say synthetic. Are you using a cheaper kind now? Also was my tire tread checked. I have always received a red, yellow, green columned quality vehicle inspection report that showed the tire tread and pressure, however, I did not get one today. All I got was a statement (#4) that reads multi pint inspection. What was actually done or were you guys just too busy to do a comprehensive inspection? I was also wondering about the battery warranty. I bought a battery there March 17, 2020. I thought batteries had a longer warranty. When I got there I specifically asked the guy to have the power steering fluid checked and there is no mention on the ticket that it was done. Yes I see it says a multi point inspection was done but does that include checking the power steering fluid. Also there was no double stacked floor mat removed and put in drivers side floor board as it states in #5. And lastly someone zeroed out both of my trip odometers that I use to figure out my gas mileage. Why? I have been a very loyal customer for almost 10 years and I drive 61 miles one way to have you service my truck. I should not have to wonder about things. Roy O

Had to order the part.

Thank you for checking the issue, check engine light back on, with my vehicle. I appreciate your help. Thank you.

Great service.

Always satisfied with the Coad folks

I find a 2 hour oil change completely unacceptable.

She keeps you informed and explains everything

Top of line service today ! Everyone was concerned about upkeep of my vehicle . Thanks again !

Very professional and helpful. Explained the value and utility of the online service link and payment making the whole process more seamless. Helped to make what could have been an inconvenient experience more comfortable. In addition, the technician showing what needed to be done demystified the experience engendering a much higher level of trust. Thank you for the positive experience.

My time was 9 am and I left at 11:55 and I only had a fob programmed.

Very good thanks

I would have liked a little more information on things that were checked on the inspection. Washer fluid? Anti-freeze? Something was said about the brakes at the previous service. I replaced the battery because of inspection at last visit. It took a lot longer than expected. I am not complaining about that. I was offered a ride if needed and was told of the delay. I am just wondering if the full inspection was done or just the oil change.

Very happy with my service with Coad. Work was completed in a timely fashion

The service was amazing. I will go to you for help in the future.

I didn’t receive it new sticker.

Service was good

If they had had my tires which when I book my service appt I talked with someone I that dept it would have been perfect

Excellent service by Ashley Demoss. She was very helpful.

Quick, efficient, and friendly. Couldn't ask for better service.