Ashley worked me into the service schedule and was there for every step of the process. Would recommend her to anyone for customer support.
11/23/2022
Daniel T. VERIFIED CUSTOMER
Very helpful and personable service. Thank you
11/23/2022
Stephanie H. VERIFIED CUSTOMER
Super nice and efficient!
11/23/2022
Danny W. VERIFIED CUSTOMER
Danielle was the best part of my experience.She is very professional
11/22/2022
Terry R. VERIFIED CUSTOMER
My husband scheduled an appointment for an oil change--he schedules one every 5K. I was told at check-in that we didn't need an oil change but were due for a free tire rotation. After waiting an hour after my appointment time, my husband called and confirmed that he scheduled the oil change. I talked with check-in again an insisted on getting the oil change that had previously been scheduled. Total wait time for oil change and tire rotation was approximately 2 hours with resistance in getting the service scheduled.
11/22/2022
Judy C. VERIFIED CUSTOMER
Everything was fine with my car service
11/22/2022
Jessica L. VERIFIED CUSTOMER
Detailed did a GREAT job!
11/22/2022
Alvin M. VERIFIED CUSTOMER
Larry was friendly and welcoming. He made my appointment a pleasant one.
11/22/2022
Jeffery F. VERIFIED CUSTOMER
Thank You!!
11/22/2022
Marsha S. VERIFIED CUSTOMER
I was traveling, inadvertently put diesel in my tank, and needed assistance immediately. Everyone I came in contact with at Coad Toyota was more than helpful and very friendly. I was extremely concerned but they took care of me and my vehicle with the utmost care. They were able to fit me in that day and I was back on the road a couple hours later. I made it to Nashville and back home to St. Louis, MO, with no mechanical issues. I highly recommend Coad Toyota.
11/21/2022
Bettie S. VERIFIED CUSTOMER
I am not tech savy so I really was not comfortable with your new system.
11/20/2022
Melanie T. VERIFIED CUSTOMER
Today's service was great from start to finish. I will continue to use your dealership for my service needs from now on.
11/19/2022
Brenda B. VERIFIED CUSTOMER
This evening I picked up car for service. As soon as I attempt to push the start engine button, the engine would start then turn off. Pressed again and it could come on. Check engine light, Trac off, TPMS, and light with triangle and exclamation mark came on. Went to find customer service employee and he recognized the issue immediately (Zack Dixon, kudos to him). Come to find out the service department forgot to plug back in the Air Flow Monitor Plug. This is the third time I have taken my vehicle for service and have had an immediate issue or an issue the next day after picking up. Two other times they forgot to plug a wire back to my alternator. The first time I got stuck on the side of a road. The other time I was able to catch it to take it back before the car shut down on me. The folks up front are great but the people working on the cars seem to have a reoccurring issue. Suggest getting their heads on straight and double, triple checking everything is good to go before returning car to customer. Never had this problem when it was Mike Smith Toyota. Step up your game Coad.
11/19/2022
Barbara C. VERIFIED CUSTOMER
You are very welcome. My thanks to CODE TOYOTA!
11/19/2022
Richard S. VERIFIED CUSTOMER
It took way too long to rotate the tires. Telling me the dwficiencies from the inspecton but not giving me the inspection report seems rotten. Asking over400 dollars for battery soumds like ptice gouging. The original battery from Toyota lasted less than 3 years. My replacement battery has lasted longer and cost much less
11/19/2022
Della O. VERIFIED CUSTOMER
I appreciate you! From beginning to finish it was a good experience! Thank you all
11/19/2022
Mary F. VERIFIED CUSTOMER
Ashley I got oyour
ur
11/18/2022
Bryan A. VERIFIED CUSTOMER
Great service as always!
11/18/2022
Angela R. VERIFIED CUSTOMER
Very friendly & professional! Referred to me by name! These days that’s pretty impressive!