Coad Toyota Paducah Auto Repair Service

Like the technological improvements in the checkin and checkout

Zach and the service team are the fantastic when it comes to meet my truck needs. Customer Service at its best!!!

He was very polite and curtious was informative about my vehicle and was efficient.

Friendly folks fast in getting me out in a timely manner.

I just purchased the vehicle and am more than pleased with the car and the entire process and also the recent your parts department correcting the previous issues. Cracked window shield and problem with the replacement. Thank you Sharon S

Very pleased! Thank you!

I still have trust and confidence in Coad Toyota to make sure my vehicle is safe and dependable.

Ashley went above and beyond. Very professional, helpful, and kind. She explained things clearly and called with updates. Ashley is great!

Came in found problem, took care of it????

Dahlen and Ashley were wonderful. The rental department was quite friendly as well. I truly appreciated Lewis coming up front to speak with me. Thank you to all involved.

Everyone is sooo nice . They keep you informed about what is going on with your baby aka vehicle.. when they tell you something. What needs now and what is going to be needed in the future… Paducah is blessed to have such an honest amazing place to take your car but to also purchase a vehicle. Thanks for all you do ??

You supplied quick and thorough services.

Ashley has been absolutely great. She has been diligent with communication and following up with warranty issues. It is clear she is vital to the service team at Coad.

Always good service

Excellent service comprehensive care reviewed my repair history on my vehicle, including from other dealers in order to make sure everything was taken care of which I appreciated.

Love this dealership. They are on schedule and update on any needed maintenance. Love working with Ashley

I have been very impressed by the service at Coad Toyota.

I was told I had a nail in the sidewall of one of my tires and when I asked what I needed to do about it, I was told to just watch it and if it started losing air, I could bring it back. I then found out that it is very dangerous to drive on a tire with a nail in the sidewall. And I had to drive out of town for work. I also requested my driver side floor mat be secured to the floorboard because I could not get the little knob that holds it to turn. This was not done even though they documented they checked it. I also did not get a copy of the paperwork that shows where the fluids were checked and tire tread was checked, etc. I was very unhappy with the service I received. That being said, I called Toyota parts to purchase new tires before I left to go out of town and spoke with Don. He was able to talk to Don, the service manager, who called me and arranged for me to rent a car to drive out of town and leave my car and they would order the new tires and get them put on and aligned while I was out of town. BZ, the salesman I bought the Venza from, saw me in the dealership and asked how I was doing. When I explained the situation to him, he made sure that my tire/wheel warranty I had bought was looked into. Even though my tire issue was not covered, at least he took the time to look it up and discuss it with me.

Lady that checked me in was great and friendly

Thank you