Everyone was nice and informative and let the shuttle take us to lunch
9/19/2024
Debra L. VERIFIED CUSTOMER
Great service in a timely manner.Dalen is always very helpful and kind.
9/19/2024
Elaine M. VERIFIED CUSTOMER
Yes please let me know when you get the part to fix my Toyota Venza 2009.ty so much .I need to know ahead of time please let me know when you get the part in ty so much Elaine Marshall.
9/19/2024
Victor H. VERIFIED CUSTOMER
Your service department spent 3 hours trying to make the Gas door activator work instead of replacing it. This is unacceptable if it wasn't covered by an extended warranty. Your Service Rep however went above and beyond trying to heip.I believe her name was Ashley
9/18/2024
Rhonda W. VERIFIED CUSTOMER
Ms Rosas was very pleasant, professional and informative.
She did a great job.
9/18/2024
Marlene M. VERIFIED CUSTOMER
Dalen Mcnesse and the rest of the service staff went above and beyond. I would not take my vehicle anywhere else for service.
9/18/2024
Jackie M. VERIFIED CUSTOMER
Selena Rosas + Ashley Demoss = The Dynamic Duo!
9/18/2024
Janice T. VERIFIED CUSTOMER
I was there for 1.5 hours and I believe that she failed to see the message from the technician that I needed a new cabin filter. I also asked her to replace the battery on my key fob but she forgot. I put it down to being new I assumed.
9/18/2024
David B. VERIFIED CUSTOMER
Ashley was knowledgeable enough about the mechanics of my car that I felt very comfortable going into all the little details regarding my problem. She exhibited good troubleshooting and communication skills. She did everything I asked of her and did it promptly. If she wasn’t sure of an answer to a question, she checked with the mechanic and got back with me promptly. You surely regard her as a valuable member of your staff. The mechanic devised a plan to further understand my increasing oil level problem after a cause of my oil level increase was not discovered and I will revisit your location again in 500 - 1000 miles for additional troubleshooting if the oil level continues to increase after today’s visit. The mechanic’s efforts to troubleshoot the problem seemed to be reasonable procedures. The problem’s cause could be of an intermittent nature, and if so, it could be difficult to solve. I believe the mechanic did all he could have done without greatly increasing the cost of my visit. Thanks to the mechanic and Ashley for their efforts.
9/17/2024
Ruth P. VERIFIED CUSTOMER
Everyone was extremely helpful and informative. And courtesy
9/17/2024
Sandie W. VERIFIED CUSTOMER
Ashley is awesome! Give that girl a raise!
9/17/2024
Mickey S. VERIFIED CUSTOMER
Na
9/17/2024
William M. VERIFIED CUSTOMER
Smooth procedure!
9/17/2024
Russell C. VERIFIED CUSTOMER
Zachary was great at the counter. When car was brought back around, there was some pil/dirt on arm reat that I had to wipe off. Maybe have tech be sure and wipe off arms or lay plastic down on armrest or sear when driving car to serve bay or back to pick up area.
9/16/2024
Cheryl A. VERIFIED CUSTOMER
Happy that you’re able to fit me in since I came on the wrong day for my oil change. The tech did leave my indoor air filter out on the seat.
9/16/2024
Donald C. VERIFIED CUSTOMER
Everyone were very helpful from the guy out front to point me the way and all parties at the desk and receiving area.
9/15/2024
Robert H. VERIFIED CUSTOMER
No problem. Done correctly in a timely manner. Thanks