Mr. Dixon went above and beyond as he listened to a concern I had with my car. He had a solution for my issue that was greatly appreciated.
6/9/2024
Josephine K. VERIFIED CUSTOMER
Selena was very courteous & went out of her way to help me. Thank you Selena.
6/9/2024
Alan S. VERIFIED CUSTOMER
Experience was perfect like every time I have been there!
6/8/2024
Karen J. VERIFIED CUSTOMER
Aaa
6/8/2024
Patrick M. VERIFIED CUSTOMER
Time efficient
6/8/2024
Raymond B. VERIFIED CUSTOMER
Always fast,courteous service. Thankyou
6/7/2024
Ralph S. VERIFIED CUSTOMER
Great service done in a timely manner
6/7/2024
James S. VERIFIED CUSTOMER
Great employees.
6/7/2024
Rhonda B. VERIFIED CUSTOMER
Dalen greeted me as soon as I pulled my car in with a smile. He went out of his way to make sure my Rav 4 was taken care of concerning the maintenance that had to be done at 30,000 miles.
He explained a few things to me to clarify the difference of something stated on my car report.
I appreciate the prompt service. I arrived 30 minutes early and my car was taken in immediately for maintenance service, getting me back on the road in ample time so I could go to the Grandkids T-ball game 30 miles away.
As always, great customer service!
6/7/2024
Ethan F. VERIFIED CUSTOMER
Service as really prompt and staff is accommodating. Wish they had a detailing service option to make a total experience but still very satisfied!
6/7/2024
Bob C. VERIFIED CUSTOMER
Very helpful
6/7/2024
Larry A. VERIFIED CUSTOMER
She was very nice and pleasant to work with.
6/7/2024
Wayne R. VERIFIED CUSTOMER
We were so satisfied with the courtesy of everyone ! One of the best experiences we have had with any of our vehicles! Keep up the great work!!!
6/7/2024
Cari L. VERIFIED CUSTOMER
I really feel mislead. When I called I told the lady that answered the phone that I needed a door lock actuator on my driver’s door. It has happened on all 5 doors on my vehicle in the past. I was told they would not order the part without checking my car first to make sure that was the part needed. Today when I checked in, I was asked to sign in for my appointment, I was not told that the extra diagnostic testing would cost me $155. And after over an hour and a half waiting, I need a driver’s door lock actuator. That will cost over $700 to fix. I’m really disappointed in my appointment today. I’ve always had great service at our local Toyota service dept. but I really feel like that situation could have been handled better. I might start making the trip to Nashville to the Lexus dealership in the future.
6/6/2024
Propane Gas. VERIFIED CUSTOMER
Young lady at the service desk is an amazing customer service representative. I wish I had lots of people like her working for me.