They went above a beyond expected. Great service !!
3/19/2024
Jennifer D. VERIFIED CUSTOMER
I have gone to Marion Toyota in Marion, IL to purchase this vehicle and then every service appointment since then. I can genuinely say from the moment I called to schedule my appointment at Coad I was treated better than I ever have been at the other place. I was in absolute shock as to how kind everyone was and the quality of the information I received about my vehicle. Such a great experience. Thank you Coad Toyota for treating your customers like gold even if it’s their first time coming.
3/19/2024
Bobby R. VERIFIED CUSTOMER
I cannot believe that I was charged as much as I was for an oil change. I don’t know that I’ve ever been charged that much and I’ve been coming there for a very long time. $89.95 seems like a whole Lotta money for an oil change. The best I can figure out on the receipt is that I was charged $55 for the labor and I don’t seem to think that’s right or fair to me. I wish someone would recheck my receipt and call me back respond to me in someway please. Thank you. Bobby R
3/16/2024
Raed A. VERIFIED CUSTOMER
Always take care of the customers
3/15/2024
Janice C. VERIFIED CUSTOMER
Service to the car was superb; the workers were courteous, but the time taken to replace one tire was nerve-wracking!
3/15/2024
Lewis M. VERIFIED CUSTOMER
Price is too high
3/15/2024
Regina N. VERIFIED CUSTOMER
You need to have your service advisors tell customers up front what it is going to cost to do the diagnostics. Other than that they took care of my problem promptly and had me back on the road which was important.
3/15/2024
Dona H. VERIFIED CUSTOMER
Best service-timely, informative and friendly service
3/15/2024
Stephanie J. VERIFIED CUSTOMER
He did a great job. He explained what was done with the car, the tread of the tires and anything that will be needed in the next few months.
3/15/2024
Joseph H. VERIFIED CUSTOMER
So far, so ????.
3/14/2024
Herbert C. VERIFIED CUSTOMER
Future service needs were discussed. Everything discussed was satisfactory.
3/13/2024
Pam M. VERIFIED CUSTOMER
Thank you for not pressuring me to get a cabin filter
3/13/2024
Bertil J. VERIFIED CUSTOMER
Great service thank you
3/13/2024
Michael B. VERIFIED CUSTOMER
Dalen is most professional. He coordinated my service and I was on my way home in 30 minutes. Job well done indeed. Thank you Dalen!
3/12/2024
Michael A. VERIFIED CUSTOMER
Ashley Demoss was a pleasure to work with. She was professional while being friendly and jovial. The work done on the vehicle was done in a reasonable timeframe.
3/12/2024
Pamela A. VERIFIED CUSTOMER
Thank you
3/12/2024
Reba L. VERIFIED CUSTOMER
I was very satisfied…the people I talked to were pleasant and helpful, the time to service my car didn’t take long, comfortablearea to wait, and I had a wonderful piece of pastry. from Reba L
3/11/2024
Julian D. VERIFIED CUSTOMER
Excellent service and attention to detail.
3/11/2024
Karl K. VERIFIED CUSTOMER
The cabin filter was stuffed and wrinkled badly back into the area and the tab was broken off the glove compartment shelf when I declined having the filter replaced. The washer fluid wasn't filled. Not sure about the other fluids. Disappointing service. appointment.