The physical service and Zach were great! However, there was a woman in service reception, who I feel was very rude .
1/25/2024
Ruby R. VERIFIED CUSTOMER
The service was fine but when I asked about how long my new battery would last I was not given any information on its warranty snd Dylabn said he didn’t know but maybe 3 to 4 years. The place was not super busy and no one bothered to ask the service department or anyone that could possibly look it up. This is the second time answers have not been fully provided when I had maintenance performed. I will be taking my question to Toyota Corp. customer service.
1/25/2024
Tammy G. VERIFIED CUSTOMER
Don’t bother contacting me. I have had it there 3 times for the same issue and they still are unable to answer my question. Someone from corporate may contact me and we will discuss the issue.
1/25/2024
Jeff B. VERIFIED CUSTOMER
Price for service is too high. That is the most expensive service I've found so far and will be shopping for alternative providers.
1/25/2024
Larry M. VERIFIED CUSTOMER
Your tec said my problem was the started , it still does the same thing and the other technician figured it was something to do with a little gear at the cam shaft so you put on a reman starter and took my original one off and charged me nearly $600. for nothing and I’m not very happy, I feel like I got ripped off , I’ve done to much business with this company and my daughter works for Toyota so I hope someone makes this right
I will be expecting a call
1/25/2024
Susan S. VERIFIED CUSTOMER
Perfect!
1/24/2024
Debbie G. VERIFIED CUSTOMER
Very helpful and informative!!!
1/24/2024
Justin V. VERIFIED CUSTOMER
Great job! You always take care of me and my family and our automotive needs.
1/24/2024
James S. VERIFIED CUSTOMER
Excellent customer service.
1/24/2024
Jean N. VERIFIED CUSTOMER
They took care of my problem when I went in today. I’m very thankful
1/24/2024
Michelle A. VERIFIED CUSTOMER
Thank you - great service
1/23/2024
Russell O. VERIFIED CUSTOMER
It was not COAD's fault, not really, that I was not satisfied, because some of the things that were wrong were beyond their ability to fix. What they were supposed to do, they did well .
1/23/2024
Kenneth S. VERIFIED CUSTOMER
Thank You
1/23/2024
Robert E. VERIFIED CUSTOMER
Fast, friendly, and professional
1/22/2024
Kendal H. VERIFIED CUSTOMER
The whole service team has been exceptional!!!! Zachary especially !!
1/19/2024
John B. VERIFIED CUSTOMER
Due to weather conditions, there were a number of cancellations and your dealership was able to get my car into the shop to diagnose and correct my problem promptly and several days ahead of schedule. I very much appreciate that. Thank you.
1/18/2024
Robert H. VERIFIED CUSTOMER
I appreciate how fast service was. I believe it’s the first time that I’ve ever been in and out in under an hour.