Have trusted my Toyota with my local dealership since purchase, 2018! Thank you for quick service, great customer care and this proves repeat buyers and owners of Toyota!
8/22/2023
Melinda C. VERIFIED CUSTOMER
Thank you for the great service! Everyone went above and beyond to be helpful. I appreciate being shuttled to a doctors appointment! We have always been so pleased with Toyota vehicles and their service department. We currently own a Sienna and a Highlander. We couldn’t be more pleased.
8/22/2023
Ronald T. VERIFIED CUSTOMER
Thanks to everyone’s professional manners and courtesy!!
8/21/2023
Rajan S. VERIFIED CUSTOMER
Price for oil change too expensive.
8/21/2023
Kevin J. VERIFIED CUSTOMER
We ordered a new 2022 Camry last year and my wife took it in for the scheduled oil change. We’ve also noticed the front drivers side tire losing air so we wanted to have it checked out. We purchased the tire warranty the day we picked out car up. When my wife went over this with Selena, she came back to my wife with a $1500 estimate for new tires. This entire experience consisted of Selena saying, “I don’t know what the tire warranty covers” and being extremely rude to my wife. Selena never got my wife an answer about the warranty and we are very disappointed with the whole experience.
8/20/2023
Evelyn S. VERIFIED CUSTOMER
Always a great experience!
8/20/2023
Chelsea S. VERIFIED CUSTOMER
I’ve already discussed my issues with a member of the service department and requested that the service manager call me on Monday.
8/20/2023
David C. VERIFIED CUSTOMER
Thanks
8/19/2023
Carl A. VERIFIED CUSTOMER
We had several choices of Toyota dealerships around us. We called awhile back to a few, and Coad was one we called. We weren't transferred around, but had our questions answered right away. After getting our service done today, we won't look anywhere else to have our Toyota needs met.
8/19/2023
Lynda K. VERIFIED CUSTOMER
Good service. Thanks!!!
8/19/2023
Ralph C. VERIFIED CUSTOMER
We asked for a 200,000 mile check up and I think you overlooked replacing the engine inverter coolant. For us that means another hours drive to Paducah and back. In addition, I have to drive back again for a tire sensor problem because that couldn’t be done on the day I was there. However, everyone is always very friendly and kind. They were very helpful when I had a major issue and had to rent a car in order to get home.
8/18/2023
Ralph S. VERIFIED CUSTOMER
He is a very professional advisor i was well pleased with his work in taking care of my needs on my vehicle
8/18/2023
Patricia E. VERIFIED CUSTOMER
Always friendly and willing to help with things I might not know how to operate. Service has always been good.
8/18/2023
Freddy J. VERIFIED CUSTOMER
Zachary did a good job explaining to us and helping us
8/18/2023
Keith W. VERIFIED CUSTOMER
Great and timely service
8/18/2023
Terri G. VERIFIED CUSTOMER
Great service and good cookies!
8/18/2023
Ricky H. VERIFIED CUSTOMER
Great job
8/18/2023
Kenneth M. VERIFIED CUSTOMER
It took 1 hr and 45 min for a oil change only. This is way tooooo long!
8/18/2023
George E. VERIFIED CUSTOMER
Thank you so much for your courtesies and professionalism. The work and timing were excellent, and I could be more pleased. I would recommend your services to everyone.
Thanks again.
George E