Water was leaking into the car. They said they found the reason and fixed it ,but left the water in the car. Drivers and passengers side door area. I mean what the heck.
8/3/2023
Jose C. VERIFIED CUSTOMER
Thank you :-)
8/3/2023
Steve W. VERIFIED CUSTOMER
Tech was not ready at scheduled time. Staff was courteous.
8/2/2023
Sabrina M. VERIFIED CUSTOMER
Always remember to reward the good staff who choose to work for you all!
8/2/2023
Steve S. VERIFIED CUSTOMER
After getting service my vehicle is now asking for a PIN code and had never done that before. Not sure what was done but it’s annoying and shouldn’t be happening
8/2/2023
Cheryl W. VERIFIED CUSTOMER
Replacement perfectly installed in a timely manner
8/2/2023
Michael B. VERIFIED CUSTOMER
Great job
8/1/2023
Robert B. VERIFIED CUSTOMER
Ms Demoss was great. She checked my vehicle in quickly and kept me informed of its progress. I have done business through her befote. I have always been very impressed with her friendly, as well as technically competent way of doing business. She is an asset to your business.
8/1/2023
Deb S. VERIFIED CUSTOMER
Your service was super today!
8/1/2023
Rebecca P. VERIFIED CUSTOMER
Service and professionalism is always top notch!!!
8/1/2023
Teresa F. VERIFIED CUSTOMER
You did a great job and the car was done days sooner than I expected. Thank you
8/1/2023
James S. VERIFIED CUSTOMER
From the time we arrived with the car to be serviced we were treated courteously and the service was done in very reasonable time.
8/1/2023
Paul E.. VERIFIED CUSTOMER
Excellent.
8/1/2023
Pamela K. VERIFIED CUSTOMER
Always a great experience thanks
8/1/2023
Dana S. VERIFIED CUSTOMER
Good customer service. Prompt & reliable. Courteous
8/1/2023
David W. VERIFIED CUSTOMER
Great service & communication
8/1/2023
Jeff R. VERIFIED CUSTOMER
It was a Friday afternoon and had a vibration on my 2017 Tacoma. Got me in very fast. Then noticed my truck sitting outside an hour later and had to push on service manager to see what was going on. He said master tech didn’t come to work that day. Nothing they could do. Not very happy with poor communication. I wonder how long would sit there if I didn’t ask anyone a question. Also left my wife shopping at Hancock fabric. We own dairy farm in northeast Ohio with over 900 cattle. A dealership your size and can’t help me. You have problems