Best service team in the area, especially that Zach guy
7/30/2023
Steven L. VERIFIED CUSTOMER
Great job
7/29/2023
Anderson M. VERIFIED CUSTOMER
Zach was excellent! He was very professional and thorough
7/29/2023
Paducah And. VERIFIED CUSTOMER
Ashley was very nice and knowledgeable and kept me up to date on the status of my repair.
7/29/2023
Carol K. VERIFIED CUSTOMER
Work was done well and timely.
7/29/2023
Bobby R. VERIFIED CUSTOMER
Very pleased
7/29/2023
Alan G. VERIFIED CUSTOMER
Todays service was LEGIT! I was blown away at the customer service as well how quickly my truck was completed. THANK YOU!!!
7/28/2023
Mary L. VERIFIED CUSTOMER
Ashley is always bright and upbeat and very helpful. She guided me through the online service forms, which I greatly appreciated!
7/28/2023
Julie B. VERIFIED CUSTOMER
Ridiculously expensive
7/28/2023
Jerald E. VERIFIED CUSTOMER
Excellent
7/28/2023
Jan Y. VERIFIED CUSTOMER
Great service
7/27/2023
Mechelle L. VERIFIED CUSTOMER
Everything was excellent except my maintenance light is still on. I guess they forgot to turn it off after they rotated my tires and changed my oil.
7/27/2023
Linda S. VERIFIED CUSTOMER
Exceptional service - prompt and efficient
7/27/2023
Robin T. VERIFIED CUSTOMER
Dalen did an Amazing job on my suv! Everyone there Including my sales woman came to help me and Right what was wrong due to another company poor customer service! I sincerely appreciate Everyone at COAD Toyota especially Dalen!
7/26/2023
Warren J. VERIFIED CUSTOMER
Ashley was very helpful and got us back on the road quickly!
7/26/2023
Kathie M. VERIFIED CUSTOMER
She was knowledgeable about the repair and kept me informed as the work progressed. Very personable. Thank you
7/26/2023
Melanie T. VERIFIED CUSTOMER
Always a great experience with your dealership. I appreciate how accommodating they are and that they always take the time to explain things and show me exactly what needs to be done with my vehicle. That kind of reassurance, kindness, and professionalism is why you guys are always my first choice for vehicle maintenance.
7/26/2023
Justin D. VERIFIED CUSTOMER
The customer service rep was very professional and helpful. A great asset to your service department. I have to amend my previous submission, I was charged an environmental fee, which I am not happy about, but I somewhat understand. I have talked to several people with other makes that are not charged that fee. While, I am an advocate of proper disposal of petrol waste, I just hate that Toyota is passing that on to the consumer. With that said I know the customer service rep was not involved in making that charge in any way. I appreciate the hard work all of the COAD Toyota employees do at the Paducah location. I have never had bad service, I just don't like the fees you have to pass down, which I am sure is ultimately forced by corporate. please note the email address you have is incorrect. It should be
7/26/2023
Mike H. VERIFIED CUSTOMER
Great staff, very friendly and very spot on, quick service. Very satisfied!