Buckhannon Toyota Auto Repair Center

Christian Ferro was very courteous, efficient and knowledgeable. He took time to answer my questions about potential future service needs. Thank you!

Great service

Great Job thank you

Great customer service!!!

Alicia is fantastic. She is on top of her game and outstanding work. She has all the characteristics of a true professional and I do truly appreciate her dedication. Thank you Alicia God bless you

I am very pleased with the service.

Excellent service!

Great job Michael! Thank-you for your patience in explaining the details of my cars service work and giving me a reasonable estimate. You are kind and professional!

Thank you all for the care you take in keeping my truck running great!

Very much satisfied.

I needed a state inspection. It was turned down because a brake caliper had begun to stick. The tires that had plenty of tread were failed because they had begun to dry rot.

Great job well done and a very pleasant gentlemen, thank you ????

Alicia was very courteous and helpful in getting my Toyota fixed today! She kept me posted along the way and I really appreciate all her efforts!

It’s a bit inconvenient to come to buckhannon to have my 4Runner serviced since it’s a 4 hour round trip but I so much appreciate the service I get at your dealership it’s makes the trip worthwhile. You and the rest of the staff are so helpful and courteous. I have and will continue to recommend the buckhannon toyota dealership to as many people as I can. Again thank you for today.

Everyone was exceptionally nice and professional.

Made it easy and was very professional. Answered a few questions I had about the vehicle. Thanks

Good service

After I left my tire light came on. I call and told them. Told me to bring it back and they would check it out. So I did. They put a machine. On it. Told me it was a century tire battery. And it would cost me 309.00 to 400.00 dollars. My tire light was not on and had not been on. When I went in. I believe and was told by 2other places that sometimes the mechanic breaks the sensor off when putting on new tires. I called them back and they got hateful with me. Kristen or Josh. Did not seem to be to interested in helping me. Telling me it could have been that way when I came. And it was not!! And a sales person name Gary came up to me on the parking lot telling me I need to leave it was private property. I was telling my friend that was there. John what was gone on. And this Gary guy got mad at for telling him. He was bullying me. I have been a customer there for 20+ years. And to be treated the way I was today. Was unacceptable.. at 65 years old I sure don’t need this kind of treatment. I will not be doing business with Buckhannon anymore. And I will he spreading the word of the way I was fine. And the way I was bringing bullies by a big guy like this Gary. That don’t even work in service. He works in sales. If I can not stand out side and talk to people I know. No help . If they would have inspected my rav they would have found that broken. I do believe your mechanic broke it off putting on my new tires!! What a shame you gave people like that working there!! Shame on you!!!

Alicia was always there to answer are questions and was always updating us on how things was going with the truck. She was very helpful. She is an asset to Buckhannon Toyato. If we ever need assistance with anything with the truck you can bet we will ask for Alicia. We will also recommend her to anyone else who asks us who we talked with. Thank you Alicia Harvey

Everyone was very nice, and my car was done quickly! Excellent service, I especially appreciated that they brought another issue to my attention that I was unaware of so that could get fixed too.