Service seemed good checked the oil before I left the dealership and it still seemed dirty so not sure if it was changed or not?
9/17/2024
Steven S. VERIFIED CUSTOMER
On 9/5/2024 The left front wheel bearing was changed and the technician recommended a wheel alignment, which I approved, I notified the service department on Friday. 9/6/2024 that the car was making the very same noise it was making before the Wheel bearing was changed.
Brought the car back on 9/16/2024 technician reported tires need replaced and recommended alignment? On 9/5/2024 A multi inspection was conducted and tires were not an issue at that time. How can the tires create a grinding noise from the left front wheel and another wheel alignment recommended one week later? Were pictures taken of the old bearings and then the new bearings after they were installed?
9/17/2024
Andrew F. VERIFIED CUSTOMER
I appreciate they got me in between appointments when I didn’t have an appointment. When they tried to install the part they had the wrong fasteners ordered. It actually worked out for the best because the problem was identified, today. When I come back next time it’ll probably take five minutes or less than install the part. It’s all good, it’s OK. I meant to check everything was all right, but can’t go back on the page. Thanks, Andrew F
9/17/2024
Karen S. VERIFIED CUSTOMER
It is so nice you take to work and bring my vehicle back that is a great help
9/17/2024
Virginia H. VERIFIED CUSTOMER
Service was well done and on time. No waiting. It was explained clearly when finished and the cost was reasonable. Thank you
9/16/2024
Rebecca R. VERIFIED CUSTOMER
Thanks for your continued good service and friendly staff.
9/16/2024
Joshua W. VERIFIED CUSTOMER
Great communication and work was done in a timely fashion. Great job!
9/16/2024
John L. VERIFIED CUSTOMER
Well done
9/16/2024
Helen P. VERIFIED CUSTOMER
A very polite and knowledgeable young man, very satisfied, thank you and God bless????
9/14/2024
Jacquelyn C. VERIFIED CUSTOMER
Thank you!! Buckhannon Toyota has taken good care of my family for a long time. I appreciate Buckhannon Toyota.
9/14/2024
Jeffrey M. VERIFIED CUSTOMER
Christian is such a swell fellow even if he is a democrat
9/14/2024
Patsy H. VERIFIED CUSTOMER
I’m always happy with the care from the staff at BAM.
Sales staff are always there for you, no matter your needs. Service also.
9/14/2024
Alicia F. VERIFIED CUSTOMER
Everything went as it should.
9/13/2024
Charles M. VERIFIED CUSTOMER
Thank you
9/13/2024
Timothy W. VERIFIED CUSTOMER
Never had problems with Toyota glad they help when I need it great service
9/13/2024
Andrew F. VERIFIED CUSTOMER
Thank you
9/12/2024
Charles D. VERIFIED CUSTOMER
Alicia was very helpful and kept me informed on what was going on with my 4Runner. Great service.
9/12/2024
Hardman Family. VERIFIED CUSTOMER
Kept us well informed on the issue with our van
9/12/2024
Eldridge S. VERIFIED CUSTOMER
They changed more and rotated my tires which I am very thankful for whenever they wash my vehicle Toyota 4Runner they did not roll up the back windows and water got inside my vehicle