I trust Buckhannon Toyota completely to take care of my vehicle and do advise me when work needs to be done. I had it in recently for a complete check up an oil change and they told me we were fine. Today I was back to make sure it was OK after someone bumped into the rear of my car. They assured me it was fine, but told me that I needed to have my tires aligned. I do not understand why this was not told to me when I recently had the service done. It is difficult for me to make arrangements to come there. Thank you.
8/22/2024
Michele W. VERIFIED CUSTOMER
I requested my vehicle be ran thru the car wash but it was not. This is the second time I have requested and it wasn't honored. The rear brakes seem to work better. Thanks!
8/22/2024
Jes P. VERIFIED CUSTOMER
Efficient !
8/21/2024
George P. VERIFIED CUSTOMER
Samantha was very helpful and knowledgeable.
8/21/2024
Carl S. VERIFIED CUSTOMER
Very efficient
8/20/2024
Curtis W. VERIFIED CUSTOMER
Was well Dunn thanks
8/20/2024
Rosetta W. VERIFIED CUSTOMER
I got a oil change and tire rotation I always mark tires because I don't trust people I mark the back tires with a x and take a pic so when car was done I paid for rotation but they didn't rotate mechanic lied I showed Christian he took care of problem but now I don't know if I can trust you all I drive 2hrs just because I like you guys then your mechanic pulled this I'm really disappointed like do they really Change my oil I have a trust issue now
8/18/2024
Tammy H. VERIFIED CUSTOMER
Treated excellent service like no other
8/17/2024
Jeremy B. VERIFIED CUSTOMER
Very courteous
8/17/2024
Terry A. VERIFIED CUSTOMER
I was not able to get this link to see what is recommended. Is it possible to get it sent to
8/17/2024
Denise B. VERIFIED CUSTOMER
Alicia Harvey was professional and so kind. My service was super fast and I was notified of every stage. Thank you for another wonderful visit.
8/16/2024
Timothy M. VERIFIED CUSTOMER
Quick service on my issue. Thanks
8/16/2024
Peggy S. VERIFIED CUSTOMER
Very professional and timely service
8/16/2024
Mark C. VERIFIED CUSTOMER
It was great
8/15/2024
Laura H. VERIFIED CUSTOMER
Alicia is great! Love the good service
8/15/2024
Jean C. VERIFIED CUSTOMER
She is very patient.India have a few questions. They all the parts person and the manager ( male)from behind service desk was very friendly.
They explained the air conditioning. Parts and how they parked.
I had questions about the heater too and they were all very nice explained the system. I am very happy w the experience Abiet costly..as for trade in I have a 2013 Tacoma and a 2016 wranglerubicon so if I traded I’d want no payment and a few incentives