I went for a recall and it seems like they didn't do the recall. The recall was to check the battery. On the paper I got it mentioned it was fine. However, my battery has some corrosion. They didn't move the battery or clean it. Instead they looked over my whole car. They took out the cabin air filter and messed it up. I didn't consent to that. I wanted the recall done. Some plastic piece was left loose next to where the cabin air filter would be taken out. This appointment took a good bit of time. Then I get asked if I wanted to pay for a new filter. No, I'd like it left alone. I don't think I'll be back. I just wanted the recall done.
8/14/2024
Matthew B. VERIFIED CUSTOMER
Great!
8/14/2024
Joseph M. VERIFIED CUSTOMER
Quick and helpful
8/14/2024
Roscoe C. VERIFIED CUSTOMER
Alicia, and the rest of the team were great.
I enjoyed walking around the lot today looking at all the inventory of Toyotas
Thanks
8/13/2024
James R. VERIFIED CUSTOMER
Very friendly people always asking if I needed anything
8/13/2024
Alicia H. VERIFIED CUSTOMER
Friendly and helpful
8/13/2024
Liggett Victor. VERIFIED CUSTOMER
Alisha has great customer service
8/13/2024
Gage P. VERIFIED CUSTOMER
No wash
8/12/2024
Richard M. VERIFIED CUSTOMER
Excellent visit and customer service.
8/11/2024
Matthew K. VERIFIED CUSTOMER
This was my second trip to the service department to get my truck fixed under warranty. The first time they diagnosed things and ordered the parts. I came back today because the parts came in. After a long wait I was told that they didn’t order all the parts they needed. Now, I have to go back a third time to properly fix the same problem. Frustrating and extremely time consuming.
Christian, however, is the best. He makes a bad situation much better.
8/10/2024
Ronald O. VERIFIED CUSTOMER
Nothing at this time
8/9/2024
Jesseka L. VERIFIED CUSTOMER
Christian was great at communicating through every step and always very friendly and professional.
8/9/2024
Sls S. VERIFIED CUSTOMER
Excellent service and communication. Definitely would recommend and actually considering purchasing a Toyota for our personal use been there a few different times with company vehicles. Have always been treated well.
Thanks you.
8/9/2024
Timothy G. VERIFIED CUSTOMER
Very polite and very thorough and professional
8/8/2024
Michael C. VERIFIED CUSTOMER
Excellent service as always
8/8/2024
Alicia C. VERIFIED CUSTOMER
Best service always.????
8/8/2024
Krista H. VERIFIED CUSTOMER
Christian is always professional and welcoming.
8/7/2024
Sylvia F. VERIFIED CUSTOMER
I was treated very well by all ! Everyone treated me very well!
8/7/2024
Ryan C. VERIFIED CUSTOMER
The Team did an excellent job in determining the issue with my vehicle and fixed it in a timely manner! I am very satisfied with the service I received and how friendly I was treated. I will be a returning customer in the future!
8/7/2024
David A. VERIFIED CUSTOMER
Always good service, and we really did need the 2nd key for the new car.