My experience has always been pleasant and satisfying with Buckhannon Toyota. It is refreshing to work with a company that puts the customer first and goes the extra mile to meet the needs of the customer. Thank you for providing great service.
7/17/2024
Janet L. VERIFIED CUSTOMER
I was visiting from out of state and he was able to fit me in to get m issue fixed. He was kind and professional. Thank you’
7/17/2024
Dorlis C. VERIFIED CUSTOMER
All of the staff was very helpful
7/16/2024
Missy H. VERIFIED CUSTOMER
Staff is wonderful and so nice. Will continue coming and recommend your company.
7/16/2024
Mandy P. VERIFIED CUSTOMER
We did not purchase our Toyota at Buckhannon, but it is the closest place to get the recall work done. We also went ahead and got the oil changed while there, we were very pleased. We will definitely be back. Thank you!
7/16/2024
Ben L. VERIFIED CUSTOMER
all staff were very helpful and friendly.
We really love Buckhannon Toyota.
Great group of people!!
7/16/2024
Virginia R. VERIFIED CUSTOMER
Unable to solve radio noise due to, “unable to replicate the problem.” When I picked the car up, noise automatically started. Has turned into a daily problem. Coolant bypass valve was replaced. Car is now overheating due to no coolant in the vehicle—either leak, or was not filled back up. Have not noticed any leaks, however. Husband has topped off the coolant. Need another appointment for both issues, and to ensure no damage has been done to head gasket, etc. as temperature reached red level.
7/15/2024
Christopher H. VERIFIED CUSTOMER
I went early and they told me they would get it in but would be closer to my time .
7/13/2024
Mary G. VERIFIED CUSTOMER
My husband will not complete an additional survey.
7/13/2024
Samuel W. VERIFIED CUSTOMER
Everything was good, the staff was very friendly and accommodating and the service was quick. My only complaint which really isn’t a big deal is that the lounge really isn’t that big. Besides that everything was exceptional.
7/13/2024
Richard D. VERIFIED CUSTOMER
Alicia did very good job of communicating and keeping us updated on everything.
7/13/2024
Catherine W. VERIFIED CUSTOMER
A great customer service thank you
7/13/2024
Janet S. VERIFIED CUSTOMER
Excellent.
7/13/2024
Pamala B. VERIFIED CUSTOMER
Always a pleasure to meet and greet the staff. They're all like family.
7/13/2024
Brandon W. VERIFIED CUSTOMER
Buckhannon Toyota did a great job and they always do
7/13/2024
Will S. VERIFIED CUSTOMER
Christian went above and beyond. The service department accidentally broke my windshield, but thanks to Christian everything went smoothly after the “incident”. He was in constant communication with me and made sure everything, plus some, went smoothly. I’ll be back for sure.
7/12/2024
Mary G. VERIFIED CUSTOMER
Alicia is always a pleasure to work with.
7/12/2024
Evon T. VERIFIED CUSTOMER
She was very helpful and professional as all the employees are.
7/11/2024
Robert B. VERIFIED CUSTOMER
Christian was very friendly from time I walked in the door. Service was completed in a timely manner.