Alicia Harvey was excellent to work with. She listened to me, answered my questions, and communicated very well. Josh the service manager did a great job explaining more technical items to me. He was very polite and patient.
5/21/2024
Edith B. VERIFIED CUSTOMER
Service was exceptional
5/21/2024
Robert C. VERIFIED CUSTOMER
Great service, finished sooner than expected and customer service was excellent.
5/21/2024
John B. VERIFIED CUSTOMER
Have been a Toyota customer for 30 years. It's always a pleasure to deal at Buckhannon Toyota. We have developed a great relationship.
5/20/2024
Amber S. VERIFIED CUSTOMER
My tire light is on, I have found scratches and a dent on my vehicle and they didn’t clear the warning lights to service vehicle.
5/20/2024
Cameron F. VERIFIED CUSTOMER
Thanks everyone!!! You all are awesome
5/18/2024
Josette B. VERIFIED CUSTOMER
Thank you and I really appreciate the car wash ????
5/18/2024
Herman B. VERIFIED CUSTOMER
I appreciate the efficiency and courtesy that are always high priority of the service folks at Buckhannon Toyota! Thank you!
5/17/2024
Marietta R. VERIFIED CUSTOMER
My car had a recall due to a water leak.They said they put new fabric up but when I went to pick my car up it had a water leak stain in backseat and black handmarks all over the ceiling. That was uncalled for. Somebody should of checked my car before I got a phone call to pick it up.
5/17/2024
Sierra B. VERIFIED CUSTOMER
This employee was very friendly and approachable. She was also very professional with me and other customers.
5/17/2024
Elizabeth S. VERIFIED CUSTOMER
I was very impressed that although I arrived 10 minutes prior to opening I was greeted
5/16/2024
Verl S. VERIFIED CUSTOMER
Very good service and we are very pleased. Thanks
5/16/2024
Daniel T. VERIFIED CUSTOMER
Thanks for a job well-done.
5/16/2024
Larry S. VERIFIED CUSTOMER
Well done
5/16/2024
Kimberly M. VERIFIED CUSTOMER
It took 1 and 1/2 hours for an oil change!!! At the 1 hour point I asked about the status and was told “it’s on the rack”. When they finally brought the keys, they told me they had found a cross-threaded lug nut from my last service at your dealership and they fixed it. I appreciate that they found and fixed their earlier mistake but someone should have told me and explained that the service was going to take longer than usual. Poor communication from the Service Department.