I’m very thankful for the coupon in the mail. It saved us a lot of money for the oil change and a free tire rotation. Thank You!!
2/25/2024
Larry R. VERIFIED CUSTOMER
Very pleasant to be around thank you for all you do
2/25/2024
Patrina T. VERIFIED CUSTOMER
I do think the receipt should show a breakdown of parts and labor...showing specifically what everything cost. But Christian Ferro was great!!
2/25/2024
Cecil T. VERIFIED CUSTOMER
Did a great job in a timely fashion
2/25/2024
Richard C. VERIFIED CUSTOMER
When I come to pick up my truck, they had the wrong keys with my correct paperwork. They did not reset the message on the dash about maintenance needed and done didn't wash my vehicle and I don't know if they rotated my tires.
2/25/2024
Elizabeth H. VERIFIED CUSTOMER
Appointment set, arrived on time, service completed and we were out of there in 45 minutes.
2/24/2024
Gary O. VERIFIED CUSTOMER
She provided a very pleasant experience service was wonderful thank you
2/23/2024
Carolyn M. VERIFIED CUSTOMER
Excellent service
2/23/2024
David C. VERIFIED CUSTOMER
My service experience was excellent. At the time of my appointment, I was greeted and in-processed quickly and professionally by Mr. Ferro. He politely confirmed my vehicle maintenance needs then invited me to the lounge. Throughout my short wait, I received timely text messages explaining my maintenance status. Afterwards, Mr Ferro went over the findings and corrective actions taken. I was quite impressed with his work which made my Buckhannon Toyota service experience “first-class”.
2/22/2024
Teresa R. VERIFIED CUSTOMER
You all are wonderful thanks for being there.
2/21/2024
Gary N. VERIFIED CUSTOMER
I was glad that the car wash was working. The last couple of servicing, it was not functioning. This time, the back section, below the top of the trunk & license plate area were not cleaned by the car wash. Maybe next time.
2/21/2024
John L. VERIFIED CUSTOMER
We always receive excellent service and the staff is friendly and answers all our questions.
2/21/2024
James S. VERIFIED CUSTOMER
Everything was great
2/20/2024
Christopher H. VERIFIED CUSTOMER
Job well done !
2/20/2024
Cameron F. VERIFIED CUSTOMER
Fantastic experience. Top notch work
2/20/2024
Helen P. VERIFIED CUSTOMER
A very sweet lady, polite, knowledgeable, you are very blessed to have her on your team.
2/18/2024
John S. VERIFIED CUSTOMER
Super friendly employees Super clean facilities. ????
2/17/2024
Barbara L. VERIFIED CUSTOMER
Great service experience with my Venza. I was kept informed of the progress and even got pictures of the filters that needed replaced before I was asked for a decision.
2/17/2024
Vonda P. VERIFIED CUSTOMER
I’ve spoken with Alicia a few times recently. Not only was she knowledgeable about my situation and vehicle, she remained pleasant. She repeated the issue of what she thought I wanted out of the visit so we were both clear on expectations. I’d also like to say the Service Manager who drove my car was very much appreciated. He recognized the issue I described almost immediately and, even though it wasn’t serious, validated my concern. We have at least two Toyota dealers within 15 miles of our home, but we chose to buy my Highlander at Buckhannon Toyota (60+ miles away) because we heard they have the best Service Department. I would have to agree with that, especially after this visit.
2/17/2024
Mike K. VERIFIED CUSTOMER
I was very satisfied with the work that they performed and the way they treated me.
Would highly recommend Buckhannon Toyota service department.