I understand you can be running behind but 3 hours for an oil change is too long. I had to reschedule other appointments for that day.
12/14/2023
Marshall L. VERIFIED CUSTOMER
Great quick service.
12/14/2023
Kyle C. VERIFIED CUSTOMER
Very poor service on more than one occasion. Very dissatisfied terrible customer service
12/14/2023
Gary W. VERIFIED CUSTOMER
Very pleased…!
12/13/2023
Melodie D. VERIFIED CUSTOMER
I told them my seat belt light on the passenger side was coming on and singing with nothing on the seat they told me they couldn't get it to come on I went yo pull out it immediately came on stopped to get gas same thing they obviously didn't check it
12/13/2023
MARK W. VERIFIED CUSTOMER
Alicia was very helpful in dealing with my company leasing so we could get everything completed on time.
12/13/2023
Doyletta N. VERIFIED CUSTOMER
Yes, I was very please with the professionalism Mariah provided during my car appointment today!
12/13/2023
Angela D. VERIFIED CUSTOMER
Great service!
12/12/2023
Eric R. VERIFIED CUSTOMER
Wrong part was ordered and I will now need to miss work for a second trip back. Not a reflection on the person named here, just a failure of the BAM TEAM as a whole. I also wonder why it took over an hour of me waiting for it to be determined that the wrong part was ordered. I have been satisfied over the years with the service department, just not this time.
12/12/2023
Philip J. VERIFIED CUSTOMER
Merry Christmas, keep up the good work! You guys deserve a pay raise
12/12/2023
Thomas D. VERIFIED CUSTOMER
It was a good day with the Buckhannon Toyota team.
12/12/2023
Jacob K. VERIFIED CUSTOMER
Excellent Service and was quick! Thanks to all!
12/10/2023
Peter P. VERIFIED CUSTOMER
She did a great job explaining how long it would take to evaluate the car part that was being recalled.
12/10/2023
Kayla K. VERIFIED CUSTOMER
The service team was excellent. The video review of my car was a nice touch. The team even washed my vehicle (I really needed it) ??
12/10/2023
Ken T. VERIFIED CUSTOMER
Thank you!
12/8/2023
Emma M. VERIFIED CUSTOMER
She was very friendly and helpful!
12/8/2023
Wahneta S. VERIFIED CUSTOMER
The service tec came out and explained what caused the message on my instrument panel and engine light to come on he was very nice and polite I have bought 2 vehicle from this dealer and iv been pleased by all of there services. Just a side note cost of new vehicles could be a little cheaper