Appreciate your help and assistance with my vehicle
9/20/2023
Ronnie C. VERIFIED CUSTOMER
Thank you so much for your help with my Tacoma!
9/20/2023
Robert H. VERIFIED CUSTOMER
Good friendly people. And do good work on vehicles
9/18/2023
Cameron F. VERIFIED CUSTOMER
Awesome as usual
9/18/2023
Dennis B. VERIFIED CUSTOMER
I think some of the younger service tech’s needs to go to school.
9/18/2023
Rose D. VERIFIED CUSTOMER
Daughter says she never received customer participation notice about A frame replacement. $14,000 is pretty steep for a single 41 year old female Rules are rules however. Buckhannon Toyota was bound. Sad. Staff was very nice and helpful. Fortunately, we, her parents were able to defeay part of the cost.
9/17/2023
Daniel S. VERIFIED CUSTOMER
As always, everything went great and service was prompt.
I go out of my way to get any and all maintenance performed at Buckhannon Toyota.
9/16/2023
Donna D. VERIFIED CUSTOMER
Great job!
9/16/2023
Angela D. VERIFIED CUSTOMER
Summer is both professional and knowledgeable. I love that they wash my car.
9/15/2023
Pamela C. VERIFIED CUSTOMER
Outstanding service delivered in a very friendly and professional manner! Thank you
9/13/2023
Lydia H. VERIFIED CUSTOMER
The service department was excellent and I have no complaints at all about the staff or the service I received… It was exemplary. The only reason for indicating “no” on this survey is that I found out today that my trailer hitch on my car does not work because it is an aftermarket hitch, I purchased this car from Buckhannon Toyota and was not aware of this problem. It was disappointing to find out that Service could not fix it or work on it because it was aftermarket. I was told it would be over $1800 to replace it, which is not something I can do, but certainly is a disclosable item should I sell or trade the car.
9/13/2023
Joshua W. VERIFIED CUSTOMER
Very nice friendly and professional give her a 5 star ????
9/13/2023
Mary U. VERIFIED CUSTOMER
Always happy at Buckhannon Toyota!
9/13/2023
James S. VERIFIED CUSTOMER
Not happy whatsoever car did not get fixed. People would not return phone calls dealership priced parts go online to Toyota bought parts cheaper still was unable to have the car fixed. Got car back with window down clean they could not get window up. Does not take rocket scientist to figure out How to get a window to go up will not own another Toyota not happy whatsoever too much BS and run around on getting it fixed which ended up with it not being fixed not happy with Toyota garage at all