Very courteous and let me know if every thing that was going on with my vehicle.
8/26/2023
Howard B. VERIFIED CUSTOMER
Good job
8/25/2023
David P. VERIFIED CUSTOMER
Seemless. Excellent service. Great office support as well.
8/25/2023
Phillip B. VERIFIED CUSTOMER
Gabrielle did an outstanding job of managing my visit and complications.
8/24/2023
Robert H. VERIFIED CUSTOMER
Yw
8/24/2023
Dixie K. VERIFIED CUSTOMER
Job well done
8/23/2023
Alicia C. VERIFIED CUSTOMER
Always satisfied with the service. ??
8/22/2023
Kenneth C. VERIFIED CUSTOMER
Called this morning and got an appointment at 1:30 this afternoon. Thank you very much. Staff was very professional.
8/22/2023
Robert H. VERIFIED CUSTOMER
Good quick service
8/21/2023
Bruce W. VERIFIED CUSTOMER
Alicia's the best!!
8/21/2023
Terri E. VERIFIED CUSTOMER
Very well done and in good timing
8/21/2023
Joseph B. VERIFIED CUSTOMER
????
8/21/2023
Joshua G. VERIFIED CUSTOMER
The plugs ins quit after leave car lot and the bluegrass VA is still the radio
8/20/2023
Cheryl P. VERIFIED CUSTOMER
Alicia Harvey was very nice and polite.
8/17/2023
Mitchell G. VERIFIED CUSTOMER
Really appreciate the help with the extended warranty company. Because of this kind of customer service is why we will continue buying from BT!!
8/17/2023
David S. VERIFIED CUSTOMER
Very satisfied with everything lncluding the car wash
8/16/2023
Barbara L. VERIFIED CUSTOMER
Went for 15000 mile check and tire rotation. The print out I was handed does not have check mark by tire rotation. So were they rotated? I would like reply
8/15/2023
Nicholas L. VERIFIED CUSTOMER
Great service per usual! Thanks guys!
8/15/2023
Ronald B. VERIFIED CUSTOMER
Concerned that we had the 4Runner in there a couple of weeks ago for oil change and tire rotation. No mention of brakes or rotors having any issues. After the tires was rotated the car made noise. So, I made an appt for last Saturday. Arrived, only to be told that someone forgot to put us on the books. That we could wait but it would be quite awhile. So once we got the car in yesterday, it was stated to us that both rotors and breaks needed replaced…$1100.00. Would like to know how the car is fine, then it’s not. We got the inspection statement and nothing was mentioned about rotors or brakes having any issues. Then we was told that the front would be ok but the back rotors and brakes needed replaced. So, just concerned that someone is not being honest somewhere.
8/15/2023
James H. VERIFIED CUSTOMER
Pleased with each visit.. the employees are always cordial and helpful .the dealership is always clean and neat. You feel very comfortable while there. They explain the service performed which is very important to me