Great service with Alicia Harvey, she is alway very pleasant to talk to
8/11/2023
Cheryl S. VERIFIED CUSTOMER
Ms. Harvey was extra helpful and very courteous.
8/11/2023
Carol H. VERIFIED CUSTOMER
Efficient and friendly ????
8/11/2023
Pamela R. VERIFIED CUSTOMER
Everyone there is awesome! Summer is a great to have in service department.
8/10/2023
Joseph C. VERIFIED CUSTOMER
I was not quoted any fees about having diagnostics ran on my truck. My check engine light came on and I called and setup an appointment. You then tried to charge me $140 for the work. I advised I was not paying that as I was not aware. I was then advised by the service manager I should have known of the fees. How would I have known there was a fee just to advise why my check engine light was on? This was after I got a text that I missed my appointment today because no one checked the drop box where I left my keys for my truck that was parked right out front the service entrance. I didn't purchase my Tacoma from Buckhannon Toyota because of a negative interaction from years ago. I offered a 2nd try with you and you screwed up again. I literally went out of my way to buy my toyota from another dealership because of how poorly your dealership has been anytime I've interacted with you, today was another great example of why I won't go through you all for anything.
8/10/2023
Michael J. VERIFIED CUSTOMER
Good Job great Special
8/10/2023
Vicksburg Foodmart. VERIFIED CUSTOMER
Very pleased with communication and service
8/9/2023
Pamela C. VERIFIED CUSTOMER
Service is top notch !!! I really appreciate the quality and efficiency of Your service department!!! The staff is very nice ! Updates as to status of my vehicle and they even washed it for me !! Thank you so much !!!
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8/9/2023
David C. VERIFIED CUSTOMER
Over and hour and a half to change the oil and rotate the tires. Then some how they removed all my pairs for our phones. That was another hour of my time for me to fix
8/8/2023
Dawn M. VERIFIED CUSTOMER
Ask ok
8/7/2023
Ronald G. VERIFIED CUSTOMER
I was treated very well. Thank you.
8/7/2023
David J. VERIFIED CUSTOMER
The very best dealership
8/7/2023
James T. VERIFIED CUSTOMER
Thanks for a job well done
8/6/2023
Dixie K. VERIFIED CUSTOMER
Thank you so much for taking cthare of me
8/5/2023
Gregory P. VERIFIED CUSTOMER
Are you kidding me!
These people are the BEST!
Love everyone there = super professional.
I’m a Toyota fan for life.
Now sell me a Tundra with 8 foot bed Now!
I know half of these folks at the dealership by fist name.
Alicia kills it ! = I’m very fond of her !
Enough said………..
8/5/2023
Thomas H. VERIFIED CUSTOMER
Great people working in the service department. Thanks for keeping me updated on the progress of my vehicle.
8/5/2023
Timothy H. VERIFIED CUSTOMER
Your staff is always professional and courteous, so I drive from Charleston for service!