We're always very satisfied with our experience at Buckhannon Toyota
12/29/2024
Stephen C. VERIFIED CUSTOMER
Very courteous people who treated me great. They performed the service quickly and they latest me great.
12/28/2024
Laurie R. VERIFIED CUSTOMER
Easy process
12/28/2024
Anita H. VERIFIED CUSTOMER
I appreciate them working me in on such short notice
12/28/2024
Christopher S. VERIFIED CUSTOMER
Great service no issues thanks
12/28/2024
James S. VERIFIED CUSTOMER
They did great work.
12/27/2024
Roger M. VERIFIED CUSTOMER
Quick, courtesy service
12/27/2024
William H. VERIFIED CUSTOMER
I was 100% satisfied with the oil change and tire rotation, it was quick and fast! The car was sucked, my truck was extremely dirty though, way dirtier then a normal person’s truck, I wish they would have Ran it through until it was clean underneath
12/27/2024
James M. VERIFIED CUSTOMER
???? thank you
12/24/2024
Harold G. VERIFIED CUSTOMER
I’ve dealt with Ms. Harvey for a few years in the Service Department. She is an asset to the dealership.
12/24/2024
Susan S. VERIFIED CUSTOMER
NA
12/24/2024
Anita H. VERIFIED CUSTOMER
We out of his way to answer questions and meet me outside to tell me about my truck
12/24/2024
Diane H. VERIFIED CUSTOMER
Welcome
12/24/2024
Richard H. VERIFIED CUSTOMER
They did a good job
12/24/2024
Amanda H. VERIFIED CUSTOMER
Alicia was great and very helpful today. I appreciated the service from all of Buckhannon Toyota today. I have dealt with Buckhannon Toyota for years and am never disappointed.
12/24/2024
Carol S. VERIFIED CUSTOMER
Toyota Buckhannon Auto Mall employees are very helpful and go beyond what is expected to make sure that customers are treated well. They even had someone come to my car to offer help into the store on a very icy morning so that I wouldn’t fall. It really was ok because they had cleaned off the snow and ice and salted the parking lot but it was a wet snow and very cold morning. They do keep you informed about each step of the service time. It’s a pleasure to come here.
12/22/2024
Rose W. VERIFIED CUSTOMER
Early in . Good service . Impressed with all staff members - all good manners & respectful
12/22/2024
Mark C. VERIFIED CUSTOMER
Almost 2 hours at dealership for a 10k service did not know about recalls was not kept informed about what was going on. When I asked about my truck guy delivered smart answer.
Was not aware that my truck was taken from the dealership to a different location.
When I got my truck back passenger seat was laid all the way down. Steering has been adjusted don’t understand any of that or why it needed to be like that or returned to a customer that way moving my steer wheel up or down was not important to service it.