We are completely satisfied with the service we get at Buckhannon Toyota. Thank you
3/28/2023
Rebecca R. VERIFIED CUSTOMER
As always, my visit was totally positive.
3/27/2023
Sarah J. VERIFIED CUSTOMER
Our rear brake job was quoted at $250,
but then told need new rotors;can't turn . Which apparently doubled the price --turned into $500. I understand adding the cost of new rotors but seems a bit disproportionate for a rear brake job to cost $500.
Extremely disappointed in a bill that was way more than quoted or that we expected or could afford. We brought it back her for the service because it was quoted at $250 for a brake job
Rear brakes and an oil change should never equal a $600 bill.
Wow.
3/25/2023
Brandon T. VERIFIED CUSTOMER
Hailey was super awesome. Staying in constant communication with me throughout the process of fixing and performing preventative maintainence on daughters vehicle. This was my daughters vehicle who attends D & E college which is 3.5 hours from our residence. It is nice to know that they everyone was so helpful and confident in their work that I did not have to worry about the vehicle being in good hands. Thank you much.
3/25/2023
Anna F. VERIFIED CUSTOMER
Very pleasant and helpful!
3/24/2023
Jack K. VERIFIED CUSTOMER
I will be happy to complete the survey
3/24/2023
Stephen C. VERIFIED CUSTOMER
Service was very prompt and very courteous. That is one reason I have been a constant Toyota customer. I have never been treated better anywhere else.
3/23/2023
Ed W. VERIFIED CUSTOMER
Great job as always…. Thank you so much…. Ed W
3/23/2023
Roy W. VERIFIED CUSTOMER
Everything went very smoothly.
3/22/2023
Terry J. VERIFIED CUSTOMER
Great service
3/21/2023
Elizabeth F. VERIFIED CUSTOMER
Always a pleasant experience
3/21/2023
Robert H. VERIFIED CUSTOMER
None
3/21/2023
Heather M. VERIFIED CUSTOMER
All was wonderful thank you to the service department way to go Josh!!
3/21/2023
Sharon S. VERIFIED CUSTOMER
Alicia was really sweet and seemed concerned about my issues .
3/20/2023
Elizabeth M. VERIFIED CUSTOMER
Everything was great. Treated kindly. Quick service. Everything explained. Good day.
3/19/2023
Zachary A. VERIFIED CUSTOMER
Very pleasant experience. I was notified periodically with updates on my vehicle while it was being worked on.
3/18/2023
Thomas G. VERIFIED CUSTOMER
Great Job as always!
3/18/2023
Bobbie H. VERIFIED CUSTOMER
They scraped off the old inspection sticker and left the pieces on the dash, the folded in the passenger side mirror and didn’t put back in the proper position.
Other than that it was great.
3/17/2023
Charles L. VERIFIED CUSTOMER
Outstanding service. Fast and friendly and done well