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Real Reviews from VERIFIED CUSTOMERS
Laura R. VERIFIED CUSTOMER
It was just a tire rotation appointment
3/1/2023
Rebecca J. VERIFIED CUSTOMER
Feel relieved that I can drive in a depend on good service.
2/28/2023
Trina M. VERIFIED CUSTOMER
My appointment was scheduled for 11am and I dropped off little after 9am and had to add additional service. The staff was very accommodating and took my car back directly after check in . Awesome staff and service every time I’ve been in. Thank you for a job well done.
2/26/2023
Ricky T. VERIFIED CUSTOMER
Well done
2/25/2023
Terry J. VERIFIED CUSTOMER
Very professional
2/25/2023
Denis B. VERIFIED CUSTOMER
Quick service, in and out. Thank you
2/25/2023
Benjamin G. VERIFIED CUSTOMER
Everything was great. No complaints at all.
2/25/2023
Donna C. VERIFIED CUSTOMER
Thank you for the visual updates and maintenance reviews throughout service
2/24/2023
Dewey B. VERIFIED CUSTOMER
Everyone was pleasant and professional. The service was done quickly. Thank you
2/23/2023
Hope Gas. VERIFIED CUSTOMER
Summer was great, she was very flexible working with my hectic and unpredictable schedule. Wonderful attitude and personality!
2/23/2023
Judy R. VERIFIED CUSTOMER
I've always felt like family...thank you.
2/23/2023
Debra S. VERIFIED CUSTOMER
Fast, friendly and professional
2/23/2023
Keith S. VERIFIED CUSTOMER
Thank you guys
2/23/2023
Wanda M. VERIFIED CUSTOMER
So far everything seems to be good. The only thing is that I would think when ever working on a vehicle they would just go ahead and wash it. I didn’t know this the first time and I was surprised it wasn’t washed as other dealerships washed ours every time. Also, I did ask that it be washed this time and my husband picked it up and wasn’t sure if it was washed or not. Other than that friendly staff.
2/22/2023
Kevin B. VERIFIED CUSTOMER
Excellent service today thank you kip and hailey
2/22/2023
Daniel B. VERIFIED CUSTOMER
Very friendly people very good service I reccomend everyone I know to Buchanan toyota
2/22/2023
Ted A. VERIFIED CUSTOMER
Always satisfied and staff are friendly you guys rock compared to Dan cava lol
2/19/2023
Angela M. VERIFIED CUSTOMER
Your entire service dept is awesome! Hailey was wonderful at keeping me updated on the progress of work. Great job!
2/19/2023
Kevin S. VERIFIED CUSTOMER
Great job. They were able to work me in.
2/19/2023
Thomas R. VERIFIED CUSTOMER
Have taken the truck in multiple times for the same issue, never gets fixed because “they can not duplicate it”. Even after showing the service manager a video of the issue they tried to blame it as a normal characteristic of the vehicle The service department is just horrible. Truck was also brought in for 4 tires. Valve caps were missing on all 4 wheels when I got the truck back and tires pressures ranged from 30-40 pounds. Have never once gotten the car wash. Never even get offered or get told it’s not working. Haylee at the service counter is rude every to me and my wife every time we are there. The only pleasant one I dealt with while I was the was Alicia the service advisor today..
2/18/2023