Helen is amazing! She always makes the customer feel that they come first. She keeps customers updated with vehicle inspections and needs. Always has a smile on her face, and treats every customer with dignity and respect.
10/6/2024
Nancy G. VERIFIED CUSTOMER
Very happy with the service and results
10/6/2024
Shari W. VERIFIED CUSTOMER
Mark Gray is always a professional service manager. He kept me updated. I’m satisfied with the service. Just wish it wasn’t so expensive.
10/5/2024
Conni A. VERIFIED CUSTOMER
Tony is always very professional and helpful with our needs for our Lexus. He is honest and friendly to work with.
10/5/2024
Gilbert C. VERIFIED CUSTOMER
Great service.
10/5/2024
Dennis Z. VERIFIED CUSTOMER
Spare key as promised by Lexus Car was not there! Wasted 2 1/2 hours with poor results. My question now should I go to differ dealership fir service based on results from visit. I tried to call parts before I can to make sure key was there! No answer no voice. Rating ????
10/5/2024
Audrey J. VERIFIED CUSTOMER
Love the respectful, no hassle yet professional approach of Helen. And she made sure I got out promptly! Thanks
10/5/2024
Kenneth D. VERIFIED CUSTOMER
Service Representative Chow , Excellent Customer Service and I felt my Lexus RX was in good hands!
10/5/2024
Sicheng L. VERIFIED CUSTOMER
Exellecnt service!
10/5/2024
Victoria C. VERIFIED CUSTOMER
Helen is the best
10/5/2024
Ernest F. VERIFIED CUSTOMER
Excellent service
10/5/2024
Mister A. VERIFIED CUSTOMER
Great ???? job
10/5/2024
Dominque W. VERIFIED CUSTOMER
Michael made sure to take care of me while I was there, he offered my friend and I water and made sure we were comfortable. I came on my lunch break so Michael made sure there was a loaner car in order for me to get back to work in a timely matter.
10/5/2024
Leo'S Ironwork. VERIFIED CUSTOMER
??????
10/5/2024
Harry W. VERIFIED CUSTOMER
She was very helpful. Thanks you all for your service and experience
10/5/2024
Judith M. VERIFIED CUSTOMER
I recently had my car serviced at Crown Lexus and couldn’t be more impressed with the excellent service I received. Mark Gray was incredibly professional and went above and beyond to ensure everything was taken care of. From the moment I arrived, the staff made me feel welcomed and well-informed about the service that would be performed on my car. The work was completed in a timely manner, and I left feeling confident that my vehicle was in great hands. Mark took the time to explain everything clearly and provided top-notch customer care. I highly recommend Crown Lexus and Mark Gray for anyone looking for a trustworthy and efficient service experience!
10/5/2024
Cheryl B. VERIFIED CUSTOMER
George was very helpful!
10/4/2024
Kristi B. VERIFIED CUSTOMER
Elijah was fast and informative. Great job!
10/4/2024
Younghee H. VERIFIED CUSTOMER
Very good!!
10/4/2024
Danilo M. VERIFIED CUSTOMER
Tony always do a very exceptional job as a service advisor. Very helpful and knowledgeable.