Great customer service always look forward for the next service day, with Faustino friendly and warm atmosphere truly appreciate The great service.
10/4/2024
Marybeth T. VERIFIED CUSTOMER
Mark Gray is truly amazing made everything easy and smooth.
10/3/2024
Anthony R. VERIFIED CUSTOMER
Very Satisfied
10/3/2024
Constance Z. VERIFIED CUSTOMER
Tino is always so helpful and takes care of all my car’s needs. He is excellent!!
10/3/2024
Mitchell C. VERIFIED CUSTOMER
She is very good at this job. She is the best. She’s been my advisor for awhile now. Thank you Helen for your professionalism.
10/3/2024
Patrice I. VERIFIED CUSTOMER
I received excellent service from Faustino Ruiz. Thank you.
10/3/2024
Ray D. VERIFIED CUSTOMER
Alfred was awesome to deal with !!
Very prompt and Curtis!
Thank you guy so much !
Best regards Ray D
10/3/2024
Blesilda B. VERIFIED CUSTOMER
He delivered excellent customer service,
10/3/2024
Gary B. VERIFIED CUSTOMER
The only thing I don’t like about is that every time I bring a sick service card to you guys you change all my settings you know I’m 72 years old. I just don’t wanna figure that out all over again but parking at the service and the people and everybody I met was very professional and I love that.
10/3/2024
Angel H. VERIFIED CUSTOMER
Faustino as always provided exceptional customer service.
10/3/2024
Eddie C. VERIFIED CUSTOMER
Helen is great. She is definitely my “go to”
Person.
10/3/2024
Henock E. VERIFIED CUSTOMER
Always excellent service and professional service advisor Alfred always going the extra mile to get my Service done just right
10/3/2024
Tracy B. VERIFIED CUSTOMER
Alfred was great!
10/3/2024
Ryan H. VERIFIED CUSTOMER
Chris Santos is the best outstanding person going out of his way for me thank you Chris
10/3/2024
Victoria A. VERIFIED CUSTOMER
I was told the service would be done in under 2 hrs but it actually took more than 3. I sat in the waiting area the entire time but was never notified of the delay until I finally asked.
10/3/2024
David M. VERIFIED CUSTOMER
I'm having a car connection issue and was hoping to get some help with it but it seems like it's a tech support issue. I no longer have the SOS and app connection. It's very frustrating this LS500 2024 has been a bit of a disappointment. 3332 miles please help get the bugs out.
10/3/2024
Andrew A. VERIFIED CUSTOMER
Very kind and professional!
10/3/2024
Kathleen C. VERIFIED CUSTOMER
I was a walk-in, so it did take a little longer than I’d hoped. If Mark was the guy who checked me in, he was kind, friendly, knowledgeable and thorough!
10/3/2024
Daisy B. VERIFIED CUSTOMER
Ty
10/3/2024
Gerardo M. VERIFIED CUSTOMER
On a couple of visits, I've brought attention to your dealership that the upgraded Mark Levinson sound system did not have any base sound. It's as if the subwoofer is in not working properly. But your dealership stated everything was working fine. I feel more should have been done to investigate this issue. Also, my vehicle sometimes shudders when switching gears. But your dealership also didn't do anything regarding this issue.