Tony is the best service advisor. His professionalism and positive demeanor made for an exceptional experience.
3/8/2025
Raymond J. VERIFIED CUSTOMER
Ms.White was very professional I’m satisfied with services, I’m unsatisfied with Alfred’s assumption about my service matter, he immediately tried to shifting blame on the window tint even suggested I go back to window tinter and have him diagnose/fix my concerns about wiper noise I also demonstrated to him that the wipers position was to low to be a assumption, we had a slight back & forth about it and I felt alittle uncomfortable, then after the issues was diagnosed by a different technician and compared to a similar model Lexus es300 it happened to a normal sound
3/8/2025
Alejandra B. VERIFIED CUSTOMER
Best employee there, will be making all my appointments with her moving forward. Very kind and helpful
3/8/2025
Ronie D. VERIFIED CUSTOMER
Tony took the time to ensure all of my questions were answered and he kept me informed of my vehicle’s progress throughout its time in service.
3/8/2025
Esther B. VERIFIED CUSTOMER
Thank you for the great service care from Alfred!
3/7/2025
Willie S. VERIFIED CUSTOMER
Alfred is a honest guy and friendly
3/7/2025
Riley L. VERIFIED CUSTOMER
Micheal was great. First time I’ve worked with him but he was a good guy!
3/7/2025
Allen C. VERIFIED CUSTOMER
Thank you Alyssa for all your help
3/7/2025
Vanessa W. VERIFIED CUSTOMER
Tino is my favorite Rep at Crown Lexus! He’s friendly and personable and goes above and beyond at all my service appointments. Thank you, Tino!
3/7/2025
Louise K. VERIFIED CUSTOMER
All is wonderful as always
3/7/2025
Ellen B. VERIFIED CUSTOMER
Alyssa was the best service person I've had in a long time she's pleasant and very professional
3/7/2025
Ita J. VERIFIED CUSTOMER
Tony hang was very helpful. thank you
3/7/2025
Marlen G. VERIFIED CUSTOMER
Chris was great, he explained what service was getting done on my car and I was out of there in about 2 hours. Thank you!
3/7/2025
Eduardo M. VERIFIED CUSTOMER
Faustino is the best advisor - he listens and knows what the client needs!!!
3/7/2025
William J. VERIFIED CUSTOMER
Conveniently simple, even without an appointment (battery emergency). Well done!
3/7/2025
Laura C. VERIFIED CUSTOMER
Marks Afro is majestic , enough said! 5 stars ??
3/7/2025
Breeana H. VERIFIED CUSTOMER
Alyssa was very helpful and went above and beyond with my service. Answered all my questions and more. Would recommend her and this service department to any Lexus owner.
3/7/2025
German G. VERIFIED CUSTOMER
Very communicative and went above and beyond to make sure I was taken care of