Helen was great to deal with. She was very professional and explained what was needed. I would return based on her service.
1/22/2025
Larry B. VERIFIED CUSTOMER
The only hiccup on this service visit was that I brought the car in due to a recall notice I received 2 weeks ago. So I scheduled an appointment, dropped the car off… only to find out , this service reprogramming job was apparently completed last August when I had to bring the car in for service. Why Lexus was not aware of this is a little puzzling ??? But your service advisor, Mike, was very professional & helpful thru this whole process.'
1/22/2025
Alice M. VERIFIED CUSTOMER
I’ll be happy to complete the survey once I receive it! I’m very satisfied with the customer service Christian Santos provides. He is very professional, courteous, and gives very clear and detailed information about my vehicle.
1/22/2025
Karen L. VERIFIED CUSTOMER
Faustino is always awesome!
1/22/2025
Steve S. VERIFIED CUSTOMER
Excellent service attitude!
1/22/2025
Anthony S. VERIFIED CUSTOMER
Great service treated like first class Alyssa White is an excellent service rep kind demeanor, also very understanding while listen to your needs and works hard to make sure you are taken care of as a customer. Keeps you informed of you car progress very step of the way.
1/22/2025
Sandra F. VERIFIED CUSTOMER
Mr.Ruiz is always so nice and professional.
1/22/2025
Loraine G. VERIFIED CUSTOMER
I would have liked a car wash after the service was completed.
1/22/2025
Paramjit S. VERIFIED CUSTOMER
Very good services
1/22/2025
Charles R. VERIFIED CUSTOMER
Goethe is friendly and hopeful
1/22/2025
Shirley L. VERIFIED CUSTOMER
He is always kind and attentive. Giving updates on the status of the car maintenance.
1/22/2025
Phillip E. VERIFIED CUSTOMER
Helen always has great customer service and always takes takes care of us. She keeps us well informed and in the loop during the service and we never have to question what’s being done or when it will be done. She’s the best
1/21/2025
Charey B. VERIFIED CUSTOMER
The service at Crown Lexus is exceptional. Everyone is professional and personable. I actually enjoy taking my car to Vrown for service.
1/21/2025
Xu T. VERIFIED CUSTOMER
Easy to make appointments. Service completed in a timely manner.
1/21/2025
Angel O. VERIFIED CUSTOMER
Great Service! Mark Gray very Professional ,kind and ethical
unfortunately didn’t received the courtesy wash i was promised in getting ,but other than that i was very satisfied with the service Mark Gray provided
1/21/2025
Joel B. VERIFIED CUSTOMER
I had a simple oil change done w/o asking Crown Lexus should have wash my car.
1/21/2025
Alex D. VERIFIED CUSTOMER
Good service ????
1/21/2025
Yvonne C. VERIFIED CUSTOMER
Great staff. Friendly, knowledgeable and went the extra mile