Tony is the best. Always helps us and I ales care of everything. He keeps me updated.
1/17/2025
Asenath J. VERIFIED CUSTOMER
Helen is a kind and knowledgeable
1/17/2025
Amber W. VERIFIED CUSTOMER
Chow was awesome! Great communication, done on time as promised, and even had the car washed for me. Thanks Chow!
1/17/2025
Mei Kit. VERIFIED CUSTOMER
Alyssa went above and beyond to give me great service
1/17/2025
Brett B. VERIFIED CUSTOMER
Alyssa is really great to deal with. Nothing but positive experiences at Crown service thus far.
1/17/2025
Desiree M. VERIFIED CUSTOMER
Frank did an exceptional job in getting me in and out. Great customer service overall. I will recommend him to my fellow Lexus owners.
1/17/2025
Jonathan H. VERIFIED CUSTOMER
Alfred is the best. Always a pleasure to deal with him and know that my car will be taken care of.
1/17/2025
Ellen F. VERIFIED CUSTOMER
Helen was very helpful and professional. She came to tell me my car was ready and gave me my new key fob, for which I have waited seven months. When I got to my car the seat was covered with plastic and there was paper on the floor of the driver’s side floor. I had to clean this up and dispose of it at my home. This is the first time I have found my car in this condition.
1/17/2025
Dan B. VERIFIED CUSTOMER
I bring each of my four Lexus cars to Helen because I trust her. She’s so easy to work with and I will continue to do so, thank you.
1/17/2025
Erwin C. VERIFIED CUSTOMER
It's always a pleasure bringing my car in for service and having Tony Hang as my Service Advisor. Tony listens to my concerns and explains the work being done each and every time. Excellent customer service!
1/16/2025
Vincent G. VERIFIED CUSTOMER
Just took a tad longer than expected at the dealership. But service and staff are always helpful and polite.
1/16/2025
Alexa M. VERIFIED CUSTOMER
Alfred is always amazing! He always addresses any concerns that I have when I bring in my vehicle. 10/10!
1/16/2025
Ferdinand O. VERIFIED CUSTOMER
Faustino is good and awesome guy
1/16/2025
Fernando V. VERIFIED CUSTOMER
Mark gave exceptional customer service !! Looking forward to continuing to receive Exceptional service again soon
1/16/2025
Scott K. VERIFIED CUSTOMER
Michael is great! He took care of me last month also and is very kind and professional. I’ve had many different service advisors over the last year and a half and everyone has been amazing. I only come to crown Lexus for my car and trust them to take good care of me.
1/16/2025
Roberta R. VERIFIED CUSTOMER
He understood my safety. When another dealership could care less? You will gain my business forever because you give top service. Baron ontario and i've done it for many years.I just wish I would have bought my vehicle from you guys and you had what I wanted
1/16/2025
Jaime J. VERIFIED CUSTOMER
Helen was a pleasure to work with and assisted my husband and I with our service! She redirected us to sales when we had questions about our lease and our battery was replaced quickly. We look forward to getting our Lexus serviced at this Ontario dealership again and will most definitely ask for Helen moving forward. Thank you for your help and the excellent service!