My prior lexus service team in Daly City CA provided car wash and vacuuming, this dealer does not.
1/14/2025
Jennifer M. VERIFIED CUSTOMER
Very friendly and efficient
1/14/2025
Renee W. VERIFIED CUSTOMER
Helen is by far the best service advisor at Crown Lexus.
1/14/2025
Jim A. VERIFIED CUSTOMER
Helen was great! Her team, as well! Totally nice experience with all the people in the office. Thank you!
1/13/2025
Mathew M. VERIFIED CUSTOMER
George was great!!
1/13/2025
Rogers D. VERIFIED CUSTOMER
Service advisor Mark Gray write that the reason I came in, Customer requesting oil change to be performed, I actually came in for my 6 month service per my service agreement, he also writes that I declined an alignment, I informed mark that the alignment was done the last time I was in for service 3/1/2024, this guy had no knowledge of my service history. Not sure what’s going on with crown Lexus service department, this was my first negative experience & I hope it’s the last
1/12/2025
Sandra R. VERIFIED CUSTOMER
Ok
1/12/2025
Parkash J. VERIFIED CUSTOMER
Mike Conor - Svc. Rep was very much helpful. Thank You. Very courteous
and professional svcs.
1/12/2025
Opeyemi B. VERIFIED CUSTOMER
Mr. Tino is always excellent!!!
1/12/2025
Kevin D. VERIFIED CUSTOMER
Great
1/12/2025
Denise M. VERIFIED CUSTOMER
A great experience from start to finish! Alyssa as always was incredibly knowledgeable, explained everything clearly, and went above and beyond to ensure my car was fixed properly and efficiently. I felt completely confident in Alyssa’s expertise and appreciated her honesty about the repairs & unexpected delays. As long as Alyssa is with Crown Lexus Ontario, I willdefinitely be returning for all future car maintenance!
1/12/2025
Wendell B. VERIFIED CUSTOMER
Helen is the best! Always the professional and great with addressing my needs.
1/12/2025
Amelia T. VERIFIED CUSTOMER
Good job short wait time
1/12/2025
Constance W. VERIFIED CUSTOMER
Tino provided great customer service.
1/12/2025
Gurjit K. VERIFIED CUSTOMER
Mr. Ruiz is great
1/12/2025
Richard A. VERIFIED CUSTOMER
Alyssa was great. However, I was told the wait would be 2 hours which was fine. But it turned out to be 3 hours, and this was a problem for me with other commitments I had in the afternoon. Also, I asked her for someone with some expertise to help me with some specific questions I had, and I got a person who barely knew more than I did. Again, Alyssa was very nice and professional. The rest of my experience was frustrating.
1/12/2025
Adrian O. VERIFIED CUSTOMER
Excellent 100% thank you!!
1/12/2025
Donald F. VERIFIED CUSTOMER
Alyssa white was very helpful and I want to thank her for taking care of my vehicle.
1/11/2025
Peter C. VERIFIED CUSTOMER
Chris is always professional. I am extremely satisfied with his and dealership’s performance.