Alferd was very helpful at all stages of my interactions with crown.
Please thank him for all the details we considered in making my experience as good as it could be.
1/10/2025
David P. VERIFIED CUSTOMER
Great service
Good communication
1/10/2025
Dennis W. VERIFIED CUSTOMER
Alfred was very professional and I would like to work with him in the future.
1/10/2025
Loida P. VERIFIED CUSTOMER
He was quick to help me out when he saw I'd been outside waiting for awhile. Really appreciated his quick action to get my car serviced.
1/10/2025
Nigel G. VERIFIED CUSTOMER
Very professional and efficient.
1/10/2025
Denise P. VERIFIED CUSTOMER
Mark was extremely helpful and professional.
1/10/2025
Richard M. VERIFIED CUSTOMER
Chris was the best every step of the way. Couldn’t ask for a better experience thank you very much
1/10/2025
Marilyn O. VERIFIED CUSTOMER
Helen Kassel is an excellent service agent. Always provide professional care and honest inspection safety needs first. Thank you for always taking good care of my vehicle.
1/10/2025
Rigo C. VERIFIED CUSTOMER
Tony goes above and beyond the call of duty and is the reason people associate words like excellence and quality when Lexus comes to mind.
1/10/2025
Bahelila C. VERIFIED CUSTOMER
Waiting to wash car for final decision on window tint. And take car back a 2nd time for license plate mounting.
1/10/2025
Sandra P. VERIFIED CUSTOMER
Frank was very professional and caring to my needs he was a blessing thank you ????????
1/10/2025
William T. VERIFIED CUSTOMER
Made an appointment and was not taken in because I had not requested a service advisor. Other customers arriving later were taken in first. Did not make sense. I had to go in and look for someone to attend to me after 20 minutes.
1/10/2025
Damaris B. VERIFIED CUSTOMER
The best customer service
1/9/2025
Shawn H. VERIFIED CUSTOMER
Thank you.
1/9/2025
Rhonda W. VERIFIED CUSTOMER
Mark was very helpful and friendly. He answered all my questions as well.
1/9/2025
Lisa M. VERIFIED CUSTOMER
As usual Helen was wonderful! I always appreciate her high level of efficiency, flexibility, and her willingness to help in any way she can. Honestly, one of the reasons why I have held off buying another vehicle from another car dealer is because I will miss the great customer service Helen consistently provides.
Lisa K. McGinnis
1/9/2025
Michelle H. VERIFIED CUSTOMER
Michael was great. Although he placed a sign to have the interior
clean it was not cleaned and black hand smudged on my leather console.
Now I need to pay for my interior leather to be cleaned.
1/9/2025
Lanaisha A. VERIFIED CUSTOMER
Tony provided exceptional service! I was given a loaner, and everything about the process was seamless. In fact, every team member I interacted with was outstanding—from the valet to the register staff. One suggestion: I recommend upgrading your register system to accept Apple Pay for added convenience. Overall, a fantastic experience—thank you!
1/9/2025
Melissa F. VERIFIED CUSTOMER
Helen was great! I was in and out quickly.
1/9/2025
Diane M. VERIFIED CUSTOMER
I was very satisfied with service. Everyone was great!!! Just think the amount charged was way high but appreciate the discount our service man gave us but it’s hard on retirees on a fixed income. The job that was done was great!