Ms White provided outstanding customer service in all areas. 5 STAR performance.
1/5/2023
Jimmy L. VERIFIED CUSTOMER
So great
1/5/2023
Ines C. VERIFIED CUSTOMER
I am satisfied for the service in my Lexus300
1/4/2023
Nancy R. VERIFIED CUSTOMER
Great service
1/4/2023
Juan P. VERIFIED CUSTOMER
Alyssa explained what services would take place and arranged for a loaner vehicle when I wasn't expecting one. She gave me a fair estimate of which the actual price was less. She was great.
1/4/2023
Glenn G. VERIFIED CUSTOMER
Ok
1/4/2023
Rui Y. VERIFIED CUSTOMER
Good service
1/4/2023
Balraj G. VERIFIED CUSTOMER
Helen is very professional, knows all about repairs, and maintenance. I highly respect her opinions regard any work on my vehicle. She has consistently delivered outstanding service. Excellent job & Kudos to Helen.
1/4/2023
Joe V. VERIFIED CUSTOMER
Always amazing service at crown Lexus!!! My service writer was very helpful in explaining everything that would be done during my service and did it all with a fantastic smile! Thank you Crown Lexus service team!!!
1/4/2023
Daniel C. VERIFIED CUSTOMER
The experience went well, yet I was dissatisfied since my right front light I requested to be addressed was not complete, I realized this after driving at night, I had requested it be a point of service. Everything else was great.
1/3/2023
Gilbert G. VERIFIED CUSTOMER
Iven went an extra mile to help me with my vehicle problem. He could have just told me that the battery is out of warranty. Instead, he went to his manager to discuss the situation. You do not find many employees who goes above and beyond to help customers.
1/3/2023
Alicia A. VERIFIED CUSTOMER
Completely right on time! Very satisfied.
1/3/2023
John S. VERIFIED CUSTOMER
Alfred was very good. He is very knowledgeable and satisfied all of our needs and even ones that we didn’t know we had!
Five star service all the way. Thank you.
1/3/2023
Kejia L. VERIFIED CUSTOMER
Good service!
1/3/2023
Graciano F. VERIFIED CUSTOMER
No comment at this time
1/3/2023
Mandy H. VERIFIED CUSTOMER
Iven is very knowledgeable and helpful
1/3/2023
Nina A. VERIFIED CUSTOMER
Robert was excellent! My service visit was pleasant, quick and easy. This is the second service I’ve had at Crowne Lexus since purchasing my nx 450 h+ in June 2022 and I am so pleased with both visits. Thank you Crowne Lexus!
1/3/2023
Eugene I. VERIFIED CUSTOMER
Tire pressure light on since my last service 5,000 miles ago. Came on as soon as I drove out of the parking lot of lexus. During service 2 days ago, service agent wanted me to pay $199 for diagnostic when it was obvious it was a tire pressure issue. At end of service , now told me it was the tire pressure sensor that was bad. This kind of service is dubious at best. Why try to make me pay for a diagnostic on that? Then wants me to pay about $1,000 to fix tire pressure sensor. Not sure I’m coming back to you guys. I have serviced there since 2009. I bring two cars there . Don’t like this kind of shady service
1/2/2023
Lakisha B. VERIFIED CUSTOMER
Thanks for a wonderful experience and I'll be back.