Loved the lexus service today. Everyone was great and my vehicle was done quickly.
Place is ultra clean and coffee, snacks and water helped greatly.
12/17/2022
Thomas A. VERIFIED CUSTOMER
Jerry is excellent in handling customers and David, the Srv Manager, was very helpful and fair to assist in resolving my issues.
12/17/2022
Anton And. VERIFIED CUSTOMER
I am very satisfied with the service, Thank you very much!!!
12/17/2022
Larry T. VERIFIED CUSTOMER
Alyssa was awesome, friendly, efficient,and professional. The work on the car however was not complete. The radio button is pushed in and the shift lever is not installed properly, it turns
12/17/2022
Maria N. VERIFIED CUSTOMER
Christian Santos is great! He took care of all my needs and was very helpful.
12/17/2022
Alvaro H. VERIFIED CUSTOMER
Alyssa was wonderful, polite knowledgeable and professional.
12/17/2022
James T. VERIFIED CUSTOMER
Alyssa provided excellent customer service. Kept me appraised of the service recommendation for my vehicle and the progress of the service. She was knowledgeable about the vehicle’s service needs.
12/17/2022
Sonia O. VERIFIED CUSTOMER
Tony Hang always goes above and beyond. He is the only reason a remain loyal to Crown Lexus. He is definitely an asset at Crown Lexus.
12/17/2022
Karen T. VERIFIED CUSTOMER
Since I was traveling from Oceanside to Denver, I was stuck between a rock and a hard place when I shredded my tire there near Ontario. But crown Lexus came through and got me back on the road within two hours. Thank you so much. So appreciate it. Merry Christmas, Karen.
12/17/2022
Cecilia H. VERIFIED CUSTOMER
Thanks for your service
12/17/2022
Chris K. VERIFIED CUSTOMER
The experience was good, however, my driver side floor mat is missing, I assume they forgot to put back in before I picked up my car.
12/16/2022
Jose H. VERIFIED CUSTOMER
Thank you
12/16/2022
Edwina W. VERIFIED CUSTOMER
Ok
12/16/2022
Hilda K. VERIFIED CUSTOMER
T Ruiz was my rep. He did a wonderful job.
12/16/2022
Anthony M. VERIFIED CUSTOMER
ALWAYS takes care of me... fast and great service... thank you Tony
12/16/2022
Jitthavil V. VERIFIED CUSTOMER
Helen Kessel is the best customer service and best service advisor
12/16/2022
Alice F. VERIFIED CUSTOMER
Christian was totally amazing! He treated me as I believe he would treat his own mother. He greeted me with a warm smile, and he addressed every one of my concerns with patience, kindness, and professionalism! He delivered on every promise that he made! Communication is very important to me. He would text and follow up with a phone call keeping me in the loop during this whole experience. He is a true man of his word! To my surprise, I received my car back a day earlier than expected. I will not hesitate to do future business with Christian Santos! Thank you Christian for a job well-done!
12/16/2022
Mohamad S. VERIFIED CUSTOMER
I wanna say thank you Mr Robert Maynard
He did a great job he help me a lot