Alfred always provides me with exceptional service. I will definitely share my experience with others. Always a pleasure! I appreciate his prompt service and commitment to make sure I am taken care of!!
Much appreciated!
12/18/2024
Ana R. VERIFIED CUSTOMER
George was great Thank you
12/17/2024
Ila G. VERIFIED CUSTOMER
Michael Conner delivered absolutely the best customer service I've ever received.
12/17/2024
Adriana M. VERIFIED CUSTOMER
I had made an appointment with Elijah however was told he had transferred. They gave me first available which was Alfred who was a “1 word man” Not too friendly. I had to ask for his name because he didn’t offer.
Second didn’t explain what my second service here would include. At checkout he didn’t explain what was done or if any problems found. A part for my seatbelt was ordered and Alfred was very vague when the part would come in. I had to ask my questions. Not very helpful. Very dissatisfied with this whole experience.
12/17/2024
Ileene S. VERIFIED CUSTOMER
Alyssa White is a great service advisor. She is always willing to help the customers. Nothing negative towards her, but the only negative part is cost of labor. Can y’all work on giving out discounts?
12/17/2024
Patrice M. VERIFIED CUSTOMER
Mr. Ruiz
Was very helpful
12/17/2024
Gerald O. VERIFIED CUSTOMER
Thank you Alyssa, it was a pleasure meeting you today and I look forward to seeing you on our next visit. Happy holidays!
12/17/2024
Nancy L. VERIFIED CUSTOMER
Frank was polite and helpful explaining what exactly the service required was in simple words
12/17/2024
Lien D. VERIFIED CUSTOMER
Staff was awesome and service was fast and as promised!
12/17/2024
Lee P. VERIFIED CUSTOMER
Excellent
12/17/2024
Jacob C. VERIFIED CUSTOMER
Helen your service representative was very professional and very nice ,she did a great job helping me with my car.Thank you very much Helen
12/16/2024
Charles M. VERIFIED CUSTOMER
My advisor was great. He kept me informed on everything dealing with my car as far as the wait time he also offered me a complementary car wash, which was greatly appreciated. It was very professional and you don’t find that in customer service anymore so I really appreciate Chow and he will continue to be my advisor
12/16/2024
Edward T. VERIFIED CUSTOMER
It was easy and you did a great job
12/15/2024
Jose R. VERIFIED CUSTOMER
Very pleased with service. The only thing i disliked was that my driver seat was extremely dirty after i picked up my car. Had to clean it when i got home. Regardless of this everything else was perfect.
12/15/2024
Mark F. VERIFIED CUSTOMER
THANK YOU. GREAT SERVICE
12/15/2024
Marilyn Y. VERIFIED CUSTOMER
I will be happy to complete a survey regarding the service provided by Alyssa.
12/15/2024
Garrett F. VERIFIED CUSTOMER
Helen always does a great job and goes above and beyond:)
12/15/2024
Claudia O. VERIFIED CUSTOMER
Chow provided great customer service. I didn’t feel pressured or rushed.