Mr. Faustino Ruiz was very friendly, professional and efficient. He helped me setting up my appointment and helped me on my service day.
12/12/2024
Natalie B. VERIFIED CUSTOMER
Helen was very kind, friendly and very knowledgeable.
12/12/2024
Jeff T. VERIFIED CUSTOMER
Christian Santos is truly a great Service representative. He is very attentive and treats me and my vehicle with great care. I appreciate his dedication to his work. Excellent job Christian!
12/12/2024
Mignon B. VERIFIED CUSTOMER
Great customer service
12/12/2024
Sarina H. VERIFIED CUSTOMER
Very welcoming. Great service.
12/12/2024
Sharon A. VERIFIED CUSTOMER
Thanks
12/12/2024
Hay L. VERIFIED CUSTOMER
Tony is very professional and courteous. He understands customers needs and explains things in laymen's terms.
12/12/2024
Arlene E. VERIFIED CUSTOMER
Chow is the best! He’s always very transparent. My experiences have always been positive.
12/12/2024
Shalena G. VERIFIED CUSTOMER
Helen was great and always made me feel welcome.
12/12/2024
Ambrose L. VERIFIED CUSTOMER
It was a great experience working with Chow and Jason. Jason verified and corrected most of my concerns, and Chow answered all of my concerns and future maintenance questions.
12/11/2024
Oliver T. VERIFIED CUSTOMER
Excellent Customer Service!
12/11/2024
Antionette S. VERIFIED CUSTOMER
I came in for a new Battery. I also decided to get my 50K service but decided not to, after Alfred gave me an outrageous estimate of $1,500. 16 which included the new cost of the battery. I had to ask him to show me the estimate breakdown which included upsell items. He also asked me to change my upcoming 50K service appointment scheduled for Thursday, 12/12/24 to fit his 12/11/24 or 12/13 schedule. I understand upselling products, but it’s not okay to present it without explaining the services upfront.
12/11/2024
Martha L. VERIFIED CUSTOMER
Excellent on time for my appointment making it breez for my return to work on time. Thank you to Alyssa for all your help.
12/11/2024
Rick F. VERIFIED CUSTOMER
Tino is a great representation of Crown Lexus and the Lexus brand. Thank you Tino!
12/11/2024
Diane G. VERIFIED CUSTOMER
We have worked with Chow for close to two years. He is always helpful and guides us well thru our service issues. He is congenial and professional andcwe are happy with our experiencecwith him and Criwn Lexus.
12/11/2024
Yi W. VERIFIED CUSTOMER
Chris is awesome
12/11/2024
Peter N. VERIFIED CUSTOMER
I was satisfied and happy with my service today
12/11/2024
Maria K. VERIFIED CUSTOMER
Today was a very busy day for Frank but he did a good job.
Thank you
12/11/2024
Jose C. VERIFIED CUSTOMER
I called 8x and the adviser didn’t answer plus he didn’t go over the issues I had with my car. Bad experience
12/11/2024
**** Y. VERIFIED CUSTOMER
Everything is fine except car washing. It’s slappy.