The service advisor was very nice. However, I did notice a problem after I left. I did not have any problems with the vehicle's alignment before I took my car over to this dealership to get the oil change service. I told them I wanted to fet the alignment done at a later time because I didn't need it now. However, when I got home, I noticed the alignment with steering wheel was now off. I hate to say this, but it is possible that the service team could have purposefully messed with my vehicle's alignment. I know for a fact that I had no problems with the vehicle before I had it serviced at Crown Lexus.
12/6/2024
Jane D. VERIFIED CUSTOMER
As always, Tony Hang is a wonderful pleasure to work with. He got out of his seat the minute he saw me and greeted me before I walked through the door. Now that is service!
12/6/2024
Yuliia R. VERIFIED CUSTOMER
Frank is professional, caring and helpful. i had a special request as I was late for to pick up my son, so he made everything possible to help me. i would definitely come back at this place.
12/6/2024
Nancy S. VERIFIED CUSTOMER
Michael Connor was very friendly, helpful and thorough in explaining the service on my Lexus. It was a pleasure working with him!
12/6/2024
Georgios A. VERIFIED CUSTOMER
Mone
12/6/2024
Jaime F. VERIFIED CUSTOMER
Alfred always takes care of my vehicle’s needs. Always a pleasure to work with
12/6/2024
Bernie B. VERIFIED CUSTOMER
Chow was very helpful and attentive
12/6/2024
Donald A. VERIFIED CUSTOMER
We had a great service experience with Chow. He was extremely knowledgeable & answered all of our questions. He did not push any service or products on us & made us feel very comfortable. Very friendly!
12/6/2024
Socorro A. VERIFIED CUSTOMER
Chow was great and very helpful . Very good service