I actually met with Tony Hang. He's great, informative and an asset to your organization.
11/27/2024
Alma M. VERIFIED CUSTOMER
Everyone was very nice and professional thank you so much
11/27/2024
Kay K. VERIFIED CUSTOMER
Very kind.
11/27/2024
Bryan C. VERIFIED CUSTOMER
George gave incredible service, he was very quick at answering questions and went above and beyond while servicing my car. I would recommend anyone him anyone
11/27/2024
Adonis C. VERIFIED CUSTOMER
Mr. Santos was very helpful and courteous during my car service he is very professional and able to fix my problem regarding my broken key fob which was never been addressed during my 3 visits here at Crown lexus.
11/27/2024
Adami Dds. VERIFIED CUSTOMER
Five stars for Frank Sepulveda
11/27/2024
Taina O. VERIFIED CUSTOMER
Mark was super helpful and kind!
11/27/2024
Martha H. VERIFIED CUSTOMER
Very thorough explanation of the vehicles need .
11/27/2024
Eduardo N. VERIFIED CUSTOMER
Tony Hang was amazing and such a great personable account of what Lexus offers to its customers. I was very pleased to meet him.
11/27/2024
Nancy P. VERIFIED CUSTOMER
I was told the routine 10,000 mile service would take 2to 1 1/2 hr. We were there at 7:15 am. Car was turned over to us about 10:30 and charged $472 for labor. The car was still I cleaned inside. Why did it take hours for routine service. Just to jack up labor costs. Never had such bad service in Escondido Lexus. I feel this was an unfair labor cost for a routine 10,000 mile service
11/27/2024
Ryan G. VERIFIED CUSTOMER
Thank you Tony for all you help much appreciated ????
11/27/2024
Julie M. VERIFIED CUSTOMER
Alyssa is always professional and courtesy. She explains what the technicians are going to do and what they recommend. She doesn’t push the envelope.
11/27/2024
Rafael D. VERIFIED CUSTOMER
Thank you for providing such professional service
11/27/2024
Stephany W. VERIFIED CUSTOMER
My service experience with Christian Santos was excellent. I needed a loaner vehicle at the last minute while my vehicle was in for service and Christian was able to get me a loaner. Christian always provides professional, friendly , and wonderful customer service.