I have excellent service when I come in or call Alfred is so attentive to all my needs. He makes sure I’m completely satisfied! Thank you Alfred for being there for me. Blessings Crown Lexus
3/1/2025
Erin Y. VERIFIED CUSTOMER
10/10!
Mike was very professional and a great example of how customer service should be!
3/1/2025
Jose S. VERIFIED CUSTOMER
Great service! Mark is the guy to have on your team. He is definitely an asset to the company. Happy to work with him always.
3/1/2025
Alfred W. VERIFIED CUSTOMER
Tony was an outstanding service advisor. I highly recommend Tony because of his clear and precise recommendations for my care. And he is extremely knowledgeable and polite.
3/1/2025
James M. VERIFIED CUSTOMER
Nice guy. Very attentive.
3/1/2025
Patricia C. VERIFIED CUSTOMER
Alyssa was phenomenal! She was timely, kept me informed and helped me find a solution to having the recall issues on my car fixed. I am extremely grateful for the service and professional behavior she exhibited. Thank you to Alyssa!
Patti Campbell
3/1/2025
Jonathan W. VERIFIED CUSTOMER
What professionalism! Frank Sepulveda did an amazing job guiding me through my recent visit. A individual that you can really trust. Once I sat at his desk I knew I would be taken care of. Exceptional service, give this man a raise!
3/1/2025
Christian R. VERIFIED CUSTOMER
Mark was courteous and professional and took care of all my concerns.
3/1/2025
Rashed A. VERIFIED CUSTOMER
Excellent service as always! Thank you, Helen!
3/1/2025
Asia L. VERIFIED CUSTOMER
George was magnificent!!
3/1/2025
Alice A. VERIFIED CUSTOMER
She was awesome
3/1/2025
Eva Q. VERIFIED CUSTOMER
I went in for an oil change at 11:48 and was out by 248. I waited three hours for an oil change. I was told that it wasn’t busy so I thought I would have enough time to get back up the hill and pick up my daughter on time for school. I had kindly told my service consultant about it and we both thought I should be fine but not when I’m waiting for 3hrs. I had requested my car for the first time to see what was going on why so long and service consultant said that it should be ready within the 15 to 20 minutes and it wasn’t until the second time I requested my car again. He went and look about another 15 minutes later to see what was going on, and him himself had to bring down my car and bring it out to me. And sad to say my car wasn’t even wash . I had to request for someone to at least wipe down the time that I came in from my window. I wasn’t going to drive off like that.
3/1/2025
Grady G. VERIFIED CUSTOMER
Michael Connor was very thorough and a professional. I will recommend Crown Lexus to anyone looking for a great service on their vehicle. I will be using Michael and Crown Lexus in the future.
3/1/2025
Jason C. VERIFIED CUSTOMER
None
3/1/2025
Sharon H. VERIFIED CUSTOMER
Thank you so much for such thorough care of my Lexus! It is so great to have such a reliable, dependable car! I am SO glad that my husband bought it for me back in 2014!!!
3/1/2025
Ricardo M. VERIFIED CUSTOMER
Excellent service
3/1/2025
Breeona M. VERIFIED CUSTOMER
Completely unprofessional and did absolutely nothing to fix the problem.
3/1/2025
David M. VERIFIED CUSTOMER
Faustino provided me with prompt and excellent service. He was respectful and attentive to what was needed to be serviced with my vehicle.